Matthews Nissan

Great experience. Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people ori Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people oriented. I would recommend Serafini to anyone who is looking for a new car. More

Excellent, personal service! Andrea and her team, especially Gene, go out of their way to make scheduling and service as easy as possible. Gene is careful to explain what's going Andrea and her team, especially Gene, go out of their way to make scheduling and service as easy as possible. Gene is careful to explain what's going to happen and always takes special care to address any safety concerns I may have about the vehicle. He's also great at helping me engage the car settings that work for me. I think the Serafini Service Department does a fine job. More

Professional, on time as always. Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good ho Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good hours. Always willing to work with me. More

NYS inspection The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service I receive here is top notch. More

Professional, Thorough and Personable Auto Servicing Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior profes Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior professional, personable and efficient treatment of me and my autos. I couldn’t ask for more of anything. Don’t ever change a thing. More

Great customer service The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice, water, coffee, tea, snacks and homemade cookies as well as tv makes the wait time pass quickly. The customer service is top notch. More

Truck service I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! More

Excellent Experience I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another th I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another three years with my new Maxima. More

Good Experience overall The only reason why I did not give an excellent rating was because when I left dealership with my car I had to put gas in it right away, I was given i The only reason why I did not give an excellent rating was because when I left dealership with my car I had to put gas in it right away, I was given it with less than a quarter of a tank. The other reason was that I have had this vehicle for less than a month and have to have an oil change in it already cause it was due in December and only a few hundred miles from the time I picked it up. My personal opinion and opinion of others is that my tank should have been at half or full when I left and that an oil change should have been done before I left with it. More

Overall very good Liked everything except where at the end they take you in to speak to business manager. After spending 28000 dollars he tried to squeeze another 600 Liked everything except where at the end they take you in to speak to business manager. After spending 28000 dollars he tried to squeeze another 600 out of me. Almost walked out. I know this is the way business is done. Don't like it.my salesman was excellent knowledgeable and spent time with us to show all the features. He sold us on the car. Would buy another car from him in the futore More