Matthews Nissan

Pleasant and rewarding I have given Serafini Nissan this rating because of the excellent customer service I received from them not only from my purchase yesterday but also f I have given Serafini Nissan this rating because of the excellent customer service I received from them not only from my purchase yesterday but also from my purchase with them 3 years ago. I never like to feel rushed or pressured into doing or purchasing anything and I did not feel that way at all at Serafini Nissan. They were kind, patient, informative, friendly, and answered all of my questions and made me feel very welcomed. They also treated my family that was with me the same. More

3rd time around leasing the Rogue from Serafini Nissan Nice Car! My 3rd time around leasing with Serafini Nissan. James was extremely helpful and courteous and a pleasure to work with as was my previous co Nice Car! My 3rd time around leasing with Serafini Nissan. James was extremely helpful and courteous and a pleasure to work with as was my previous contact who has retied since my last transaction, the transition was seamless. All of the sales and service staff are knowledgeable and friendly and make you feel welcome. Buying our cars here has been a continuing positive experience for my wife and I and we are looking forward to our fourth lease! Thank you James and Serafini Nissan/Volvo! More

2014 S60 James was a pleasure to work with on my transaction which included a trade in and purchase of a 2014 S60. I highly recommend using Serafini for your u James was a pleasure to work with on my transaction which included a trade in and purchase of a 2014 S60. I highly recommend using Serafini for your used car needs. More

Trading in my Nissan altiima for a larger vehicle. James Iacavelli gave me fantastic customer service. He was extremely helpful. We just breezed right through the transaction. I highly recommend him to James Iacavelli gave me fantastic customer service. He was extremely helpful. We just breezed right through the transaction. I highly recommend him to anyone. I certainly will see him again when I am ready to purchase a car for my wife. More

Donald found me the perfect car I can’t say enough about how great of an experience I had with Donald at Serafini Nissan. When I met Donald I had been searching for an affordable SUV I can’t say enough about how great of an experience I had with Donald at Serafini Nissan. When I met Donald I had been searching for an affordable SUV Hybrid for a couple weeks. Come to find out, it’s harder than it seems. He went above and beyond and I feel really lucky that he found the perfect car at a dealership in New Jersey. It was everything I wanted and in my price range! I would refer all my clients, friends and family here because if they don’t have what you want in stock, they help you find it! My husband and I got a better vibe here than the six other dealerships we dealt with in the Ithaca area. Thank you to Donald, Dallas and the whole team! I’m one happy new car owner (now I’m waiting for my husband to walk out the door because I’m so excited to drive) More

Amazing and Simple process! Great customer service! From the second I walked into the showroom Valerie helped to personalize my experience! She made my frist car buying experienc Great customer service! From the second I walked into the showroom Valerie helped to personalize my experience! She made my frist car buying experience easy and simple, and helped me every step of the way! More

Wonderful customer service experience Valerie provided us with amazing customer service. We have never leased before and she made it a completely comfortable environment to ask questions. Valerie provided us with amazing customer service. We have never leased before and she made it a completely comfortable environment to ask questions. She also wasn't pushy which was very appreciative. Buying or leasing a car can be a nerve wrecking experience but she made it smooth and easy. Not to mention we love the Car! So happy! More

Lease turn in and new lease Danny Phelps made turning in my lease and getting a new lease totally stress free! This is the third lease I have had and will definitely not be my Danny Phelps made turning in my lease and getting a new lease totally stress free! This is the third lease I have had and will definitely not be my last. Dallas made the financing easy! Great staff at Serafini! Thank you! More

Customer service Excellent customer service. Detailed explanation on choices and operation of the vehicle. Crafted a deal that really worked for me. Danny was a very f Excellent customer service. Detailed explanation on choices and operation of the vehicle. Crafted a deal that really worked for me. Danny was a very friendly and knowledgeable sales person to deal with. More

Noel was great! We found Serafini online while looking for a used car. We found this vehicle for a great price, and Noel was so helpful from the very start! We couldn We found Serafini online while looking for a used car. We found this vehicle for a great price, and Noel was so helpful from the very start! We couldn't have asked for a better experience. If we ever need another car, we would definitely check out Serafini again and recommend others to go there, as well. Thank you, Noel! We love our Sportage. More