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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
December 13, 2018
Amazing Customer Service The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service you The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service your car. More
by BEHNAZ6962
Verified CustomerEmployees Worked With
Dennis Harding
December 13, 2018
Service team is awesome!! I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 More
by KPCRDH
December 13, 2018
Warranty Service In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. More
by hgutzman
Employees Worked With
Service Manager Andrea.
December 13, 2018
Service work I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. More
by HAMBONE474
Employees Worked With
Joe Johnson and Andy Delcano
December 12, 2018
extremely knowledgable and friendly staff. A pleasure . I was treated with the utmost respect and interest from the staff. Valerie was kind, courteous, and eager to please. She also has a great sense of hum I was treated with the utmost respect and interest from the staff. Valerie was kind, courteous, and eager to please. She also has a great sense of humor which made me feel very comfortable . This is my second vehicle purchase from Serafini. a return customer says ALOT! More
by ktkaminsk
December 12, 2018
Great! Valerie was great and very accommodating. They were quick to find the car I really wanted. I was happy with the payment and they took car of all the p Valerie was great and very accommodating. They were quick to find the car I really wanted. I was happy with the payment and they took car of all the paperwork More
by PIPPY20002003
Employees Worked With
Valerie Jochum, Dennis Harding
December 12, 2018
Honest and Thorough The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every vi The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every visit. More
by j
Employees Worked With
Joe
December 12, 2018
Bought a brand new Altima Sayde was amazing to work with,she knew exactly what I wanted and the price I could spend. SHE WAS AMAZING very nice young lady Sayde was amazing to work with,she knew exactly what I wanted and the price I could spend. SHE WAS AMAZING very nice young lady More
by TINAHODGES71
December 12, 2018
Warranty repair of fuel fill issue Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nic Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nice touch More
by NORMANKRAUSE
Employees Worked With
Andrea
December 12, 2018
Car Inspection / Wiper replacement Service did an excellent job on wiper replacement, buy two, get one free, plus I had a ten dollar gift certificate to use for this service. Waiting t Service did an excellent job on wiper replacement, buy two, get one free, plus I had a ten dollar gift certificate to use for this service. Waiting time was less than an hour. More
by MARKGIALANELLA
Employees Worked With
Andrea
