Matthews Nissan

Best car buying experience ever. Was given the royal treatment from our sales consultant Jordan. He answered every question we had and was professional. First time ever to lease a Was given the royal treatment from our sales consultant Jordan. He answered every question we had and was professional. First time ever to lease a Nissan and I am sure we will continue doing business at this dealership. More

All Talk The salesman that sold me my 2015 Rogue told me it had features it didn't, only to find out after I purchased the vehicle. This vehicle was a certifie The salesman that sold me my 2015 Rogue told me it had features it didn't, only to find out after I purchased the vehicle. This vehicle was a certified pre owned vehicle, inspected and all...only to give me a key fob that had no battery or computer chip, and no one would take responsibility for it. Had my car for days while trying to get a new key configured. The car had the previous owner's address still loaded into the GPS....if that were me I would have been fuming. Had issues with the AWD and some other features. Called the service department and they told me to "google it". Really? So, as much as I love my Rogue, I don't think I'd go back to Serafini or recommend it to anyone. More

Very pleased The reason for the 5-star was due to the ease that the fit the service into my schedule. I only had a short window to fit it in and they worked with m The reason for the 5-star was due to the ease that the fit the service into my schedule. I only had a short window to fit it in and they worked with me. Joe Johnson was a big help! More

Always great service and timely completion While I am not too particular about what brand car I drive I am very particular about my service expectations. I continue to go back to Nissan cars b While I am not too particular about what brand car I drive I am very particular about my service expectations. I continue to go back to Nissan cars because I am absolutely confident of the service delivery from their service team. More

Excellent Service I had an excellent experience from beginning to end, the salesman, financier and general manager made me feel at ease throughout the entire process.Pr I had an excellent experience from beginning to end, the salesman, financier and general manager made me feel at ease throughout the entire process.Professional, courteous, knowledgeable, personable, fair and reasonable, More

Purchase of 2018 Platinum Murano Excellent rapport with salesperson (Jordan Schultze). He was well-versed in product; explained options and their functions in detail. Allowed test d Excellent rapport with salesperson (Jordan Schultze). He was well-versed in product; explained options and their functions in detail. Allowed test drive to be taken on city streets as well as major highway to expose us to varied situations and circumstances which would be encountered once vehicle was purchased. We felt comfortable and confident in his knowledge of the vehicle. More

I am not able to ask for something different. I wish it was easier to work out a moving forward win/win outcome during the visit. I felt like i was givin no other choice but to leave, or stay and I wish it was easier to work out a moving forward win/win outcome during the visit. I felt like i was givin no other choice but to leave, or stay and take what i was offered/advised to do. More

New car for Christmas Great experience purchasing our vehicle for Christmas. Thanks for all of the help and friendly service. Have a great Christmas and thanks for all Great experience purchasing our vehicle for Christmas. Thanks for all of the help and friendly service. Have a great Christmas and thanks for all you did! More