Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,229 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,229 reviews
January 07, 2019
5000 Mile Service The Service staff was friendly and efficient. I got there about 1/2 hour before my scheduled appointment and they took me right in. I was in and out o The Service staff was friendly and efficient. I got there about 1/2 hour before my scheduled appointment and they took me right in. I was in and out of the shop only 1/2 hour after my scheduled time! I would highly recommend! More
by TM38
Verified Customer
January 07, 2019
Excellent experience at Serafini Nissan Volvo Dennis Harding, Danny Phelps and Dallas Earle were a real pleasure to work with on the purchase of my new car. Dennis was extremely fair with the tra Dennis Harding, Danny Phelps and Dallas Earle were a real pleasure to work with on the purchase of my new car. Dennis was extremely fair with the trade-in of my car and the price of my new car. I will always be grateful and appreciate what he did for me. Danny has been great from the moment I started looking for my new car, answered all my questions, worked and found the Volvo I wanted with the interior and options I wanted and still keeps in contact to see how I am doing and if I have any other questions. Dallas was also very friendly and helpful and answered all my financial questions. Purchasing my new car was a five star experience. I had one quick stop at the service department and everyone was extremely friendly and helpful and answered all my questions. More
by MWR
January 05, 2019
Quick and easy Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. More
by FS109
Employees Worked With
Joe Johnson
January 04, 2019
A Great Experience I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated w I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated with the same kind of professionalism and courtesy as a man would receive. I feel that all the time at Serafini. All the staff, technicians, greeters, etc. are friendly and welcoming. Additionally the waiting room is pleasant, with free wifi, coffee, water, and treats. I opt to wait for my vehicle most of the time, and I get a lot of my correspondence and/or reading caught up. Thanks to all! Jude Travlos More
by JATRAVLOS
Employees Worked With
Joe Johnson
January 04, 2019
Comfortable experience No pressure to buy, just explained all the options on the vehicle we were interested in and answered all questions. Knowledgeable of the options and s No pressure to buy, just explained all the options on the vehicle we were interested in and answered all questions. Knowledgeable of the options and sales process. More
by SKMOORE64
January 03, 2019
Superb All staff are knowledgeable and friendly. The vehicle selection is affordable and high quality. There is no pressure to make you feel uncomfortable an All staff are knowledgeable and friendly. The vehicle selection is affordable and high quality. There is no pressure to make you feel uncomfortable and Nissan offers the best price deal. More
by MTNORTON
January 02, 2019
Very friendly staff. They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable and friendly. More
by STANS2SON
Employees Worked With
Tonya
January 01, 2019
Great service Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have service done there More
by NDINABURG
December 31, 2018
Great service and friendly people Great people there and very helpful and willing to work with you. Go the extra mile to make you happy. Warm and friendly all around Great people there and very helpful and willing to work with you. Go the extra mile to make you happy. Warm and friendly all around More
by EKALAF79
Employees Worked With
Joe Johnson , Valerie Jochum, Dennis Harding
December 31, 2018
Best car buying experience ever. Was given the royal treatment from our sales consultant Jordan. He answered every question we had and was professional. First time ever to lease a Was given the royal treatment from our sales consultant Jordan. He answered every question we had and was professional. First time ever to lease a Nissan and I am sure we will continue doing business at this dealership. More
by DTAMMELIN
