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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
February 20, 2019
Great Experience I had a great experience working with Sayde. She made the process easy and explained everything very well. I would highly recommend working with her! I had a great experience working with Sayde. She made the process easy and explained everything very well. I would highly recommend working with her! More
by KALYN.CINA
Verified Customer
February 20, 2019
VERY FRIENDLY AND PROFESSIONABLE THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIM THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIME More
by Charlie
Employees Worked With
JOE IN SERVICE DEPT.
February 20, 2019
friendly ,helpful, thoughtful always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items list always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items listed.quality parts are used More
by dgbrownckd
Employees Worked With
joe johnson, Jordan Schultze
February 20, 2019
AMAZING! The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service de The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service department. They even gave me a ride to shop while my car was being serviced!! More
by RANDIAPPLEY
Employees Worked With
Joe from service! And I believe the man who gave me a lift was Jerry!! Also a very nice man!!
February 20, 2019
First Volvo Awesome cars and great staff. It's my first Volvo (XC40) but I'm a repeat customer. (Nissan Altima) Would recommend both! I love my new car! Awesome cars and great staff. It's my first Volvo (XC40) but I'm a repeat customer. (Nissan Altima) Would recommend both! I love my new car! More
by LIZLUPO3908
February 20, 2019
VERY smooth transaction I was very happy with the buying experience. Jordan Schultze was extremely helpful and knowledgable about the vehicle. He was patient and took the tim I was very happy with the buying experience. Jordan Schultze was extremely helpful and knowledgable about the vehicle. He was patient and took the time to make sure I was happy with the vehicle I was looking at. More
by DINO2333
Employees Worked With
Jordan Schultze
February 16, 2019
From start to finish the service was excellent. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. More
by trhodes4303
Employees Worked With
Dave Gould, Neil Rhinevault.
February 15, 2019
Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve your vehicle issues. More
by Bill Prap
Employees Worked With
Donald Cusack
February 15, 2019
Another great visit to the Serafini Service Department I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done properly and on time. Hats off to Andrea and her service team! A pleasure to work with folks I can trust with my car. More
by mkane
February 15, 2019
Great service. The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back th The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back there again and again. More
by BEE1965@aol.com
Employees Worked With
Tonya in service department.
