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Matthews Nissan

Vestal, NY

4.8
1,225 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,225 reviews

March 29, 2025

I've been leasing my Rouge there for the last 9 years. Had some ups and downs with the salesmen, but this year was exceptional service with Justun Blunt. Always returned my call if I had an issue. I hig More

by dhayes3283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review!

March 25, 2025

Outstanding service department! I would never take my Nissan Frontier any were else! Thanks for taking care of my vehicle!!! More

by aallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Konecny
Mar 26, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 22, 2025

Very professional and thorough. I'm very comfortable in their waiting area while I wait for my car to be done. I can have a coffee or two and work while I wait. More

by fiedlert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

March 22, 2025

Matthews exceeded every expectation that I had purchasing a vehicle. The professionalism is unmatched. Flawless process that Included a level of customer service that I have never experienced before. More

by tpiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Nissan responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 15, 2025

Willing to work with you. Because of that, I continue to lease and service my car there. More

by jonmorris8
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

March 15, 2025

This was a very good buying experience. The salesman was very knowledgeable and professional. We are very pleased More

by cobraswinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

February 26, 2025

Was very pleased with the attention to detail and prompt service. She had everything ready for the service. More

by MLWINGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 21, 2025

This Nissan dealership is great. Fast, quality service you can count on to take good care of your car. More

by copax7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 21, 2025

I didn’t wait for the vehicle. It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour an More

by jrosado2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Nissan responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

February 20, 2025

Great customer service and can always count on Matthews Nissan to have parts and get me in and out right away. Thanks Tyler. More

by Stephanie Fahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Matthews Nissan responded

Hi Stephanie- We’re so glad to hear you had a great experience with Tyler! Thank you for your business and the great review!

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