Matthews Motors Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
Showing 498 reviews
I worked with Alicia for my car appraisal to see if I could get into a different vehicle and she did a wonderful job helping me. She had told me she only had been working at Matthew Motors for 1 week and could get into a different vehicle and she did a wonderful job helping me. She had told me she only had been working at Matthew Motors for 1 week and I was shocked. She was very professional and treated me like a customer should be treated. Very happy with the customer service there and the staff. I would highly recommend going there for a vehicle. More
I was surprised to see all new faces at the service and parts department. I was there for a lube , oil, and oil filter change per my notice from my vehicle. I declined a tire rotation because one , it was parts department. I was there for a lube , oil, and oil filter change per my notice from my vehicle. I declined a tire rotation because one , it was an additional charge, and two , I had just put new tires on my vehicle. I purchased the vehicle there approximately two and a half years ago and this visit was charged double the price of my last service. Thankfully the person at the service desk adjusted the bill. Thus the reason for the 4 star rating. More
First I went to Matthew's Motors because my daughter, Ashley recommended them. Customer service is excellent and they were so concerned about getting a payment I felt comfortable with. Thank you to eac Ashley recommended them. Customer service is excellent and they were so concerned about getting a payment I felt comfortable with. Thank you to each and everyone of you that helped make this a pleasurable decision. "Be Safe" Debbie Foy and Ashley Thomas More
From the receptionist to Andy (sales) and finally to the finance guy (Adam) all were very welcoming and efficient. Andy was good at highlighting the vehicles assets answered all questions and sought answers finance guy (Adam) all were very welcoming and efficient. Andy was good at highlighting the vehicles assets answered all questions and sought answers for those he wasn’t sure of. Ultimate deal was fair. The only inconvenience was waiting 45 minutes to pay. More
Ms Krissy Bell provides awesome customer service. She will help u find the right vehicle. Very polite and professional She is a good asset to the team will help u find the right vehicle. Very polite and professional She is a good asset to the team More
Joe is a great asset to Mattews Motots Wilmington Service Dept. He make sure the customer is satisfied with the service when the leave. Thank you Laura El-Amin Dept. He make sure the customer is satisfied with the service when the leave. Thank you Laura El-Amin More
My experience with Matthews Motors was great the staff was very friendly and helpful. I will certainly recommend them to anyone I know looking for a vehicle was very friendly and helpful. I will certainly recommend them to anyone I know looking for a vehicle More