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Matthews Motors Wilmington

Wilmington, NC

4.8
498 Reviews

5723 Market St

Wilmington, NC

28405

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Showing 498 reviews

January 15, 2019

Fantastic service Matthews Motors actually restored my faith in car buying. We were greeted by a courteous staff that wanted to help us achieve our goal of buying a ne More

by Beth Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid, Miranda Lewandoski, Scott Noles, John Krywy, Kevin Edwards, Ellen Ingram
January 10, 2019

Above & Beyond This team went well above and beyond my expectations to provide what we wanted. Will surely do business with them again. Recommend them to anyone! More

by Carolinagirl58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Duncan, Scott Noles, Ellen Ingram, Russell Wolfe
January 09, 2019

Easy peasy I had a wonderful experience buying a car from Matthew's Motors. Pam and Miranda made it easy and hassle-free. Pam really listened a found the perfect More

by hhley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Lewandoski, Pamela Dismukes
January 07, 2019

Great experience We are in the last year of bankruptcy proceedings and were in dire need of a dependable vehicle. My husband called and worked with Russell Wolfe. Ru More

by carreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Lewandoski, Russell Wolfe
January 07, 2019

The best car buying experience. Excellent services,great staff. best car buying experience for my wife and I. I recommend Matthew's motors. They are the walking Man's friend. More

by bluphi69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Matthews, Kevin Edwards
January 07, 2019

Very positive. I was verbally told there was a warranty of 90 days/3000 miles when there was not. When I pointed this out, the verbal promise was upheld. A class a More

by franklinlayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service, Miranda Lewandoski, John Krywy, Ellen Ingram, Richard Knowles
January 07, 2019

Excellent service As somebody without credit, and a first time buyer, it is hard to find a dealer that works with you. Plus being in the military makes things kind of More

by driftking4u13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Lewandoski, John Krywy, Kevin Edwards
January 06, 2019

Wonderful! After weeks of searching for just the right car and dealing with pushy salesmen, I came to Matthews Motors and found just the car for me! The friendly More

by NewCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Lewandoski, Richard Knowles
January 02, 2019

You're in good hands at Matthews Motors There are two things I hate to do, move and buy a car. It can be an intimidating process but Rich made this easy and worked with me from the very begi More

by HeySPK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Lewandoski, Ellen Ingram, Richard Knowles
January 02, 2019

No thank you Awful. I was misled about cost and need for repairs ($900 quote for parts- $150 elsewhere/everywhere) on my vehicle and when I asked for a salesperso More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Belmonte
Feb 04, 2019 -

Matthews Motors Wilmington responded

We do not have a way to pull your info here so it's hard to give a accurate response about the cost and repairs needed. Some stores may have done less than what was needed, if our techs feel it was a issue they will right it up. Not sure who the sales rep was you spoke to but this is not how we operate and apologize for not giving you a good experience or follow up. Thank you for the feed back, we have addressed this with our team and management.

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