Matthews Motors Wilmington

Help in difficult situation Sara Beth was a sweetheat and made the whole process very smooth. Left in a vehicle that was much nicer than was nicer then anything i dreamed of. Sara Beth was a sweetheat and made the whole process very smooth. Left in a vehicle that was much nicer than was nicer then anything i dreamed of. More

Very good experience. All of my questions were answered. Very good experience. Pain free buying experience for me. Would highly recommend, especially for anyone needing to All of my questions were answered. Very good experience. Pain free buying experience for me. Would highly recommend, especially for anyone needing to start over as I was! More

Best car buying experience EVER They went above and beyond to get me in an automible that was to my liking and a payment that I was able to afford. They went above and beyond to get me in an automible that was to my liking and a payment that I was able to afford. More

Great service We purchased a 2017 mustang convertible on 3/30/2019. From the time we walked we had nothing but great service. The whole process was smooth. Russ and We purchased a 2017 mustang convertible on 3/30/2019. From the time we walked we had nothing but great service. The whole process was smooth. Russ and Zeck were amazing. Thank you so much Matthew's Motors for everything. More

Awesome experience all around! My husband and I came to Matthew's Motors based on personal references and fantastic online reviews. We walked on the lot and were taken care of in a My husband and I came to Matthew's Motors based on personal references and fantastic online reviews. We walked on the lot and were taken care of in a matter of minutes. The staff was so friendly, knowledgeable about every step of the process and honestly cared about our needs or concerns. They even helped us financially figure out our best route and helped us find a gorgeous 2015 Ford Explorer! We are so thankful for their team and we were able to drive off the lot that day! 100% recommend! More

Knowledge and informed The staff was very helpful and listened to my concerns about my purchase. They made me feel welcome and comfortable with my decision. Very supportive The staff was very helpful and listened to my concerns about my purchase. They made me feel welcome and comfortable with my decision. Very supportive More

Have to fix a previous review I did give this dealership a low rating previously and I WAS WRONG. I jump to fast to a wrong conclusion. This dealership is outstanding and they a I did give this dealership a low rating previously and I WAS WRONG. I jump to fast to a wrong conclusion. This dealership is outstanding and they are very friendly and honest straightforward no games. I was impressed with the service from the time I pulled into there lot until my husband and I left. They will right any issues with the vehicle we are buying without a blink of an eye. We drove from Jacksonville and it was worth the trip. They will be are go to dealership from now on. More

They are amazing I read reviews about Matthews motors Wilmington before scheduling appointment and I wasn’t disappointed. Very welcoming Morgan at the front desk but a I read reviews about Matthews motors Wilmington before scheduling appointment and I wasn’t disappointed. Very welcoming Morgan at the front desk but also everybody else who I met over there. I’ll highly recommend them More

No contact from salesman Garyand Ellen Ingram Now the dealership is a nice place most employees are friendly. My husband was ill in the hospital and could not talk on the phone so several emails Now the dealership is a nice place most employees are friendly. My husband was ill in the hospital and could not talk on the phone so several emails were sent trying to find the status of our application. Never did they reply and I say they because when Gary never replied we emailed Ellen and she never replied either. Prior to going and picking a vehicle that we would like Gary calls my job and then after being asked not to call my job he calls again. Now he has my cell number from the application and never did they call me when my husband could not talk to them. So I am sure they are a good dealership but these 2 sales persons should not be contacted to work with when wanting to buy a vehicle. Before I made this post I made one more attempt with both salespersons to try and get this worked out with no response More

Thank you I appreciate the time you all spent helping my daughter when I couldn’t be their. Having a child away from home and needing to make a major purchase I appreciate the time you all spent helping my daughter when I couldn’t be their. Having a child away from home and needing to make a major purchase is difficult, having someone take the time to satisfy my wants as well as her needs made this a good buying experience. More