Matthews Motors Wilmington

Badass Big Horn I recently totaled my truck a few weeks ago. After repeatedly trying and failing to get into a new truck because of my poor credit score, I had just d I recently totaled my truck a few weeks ago. After repeatedly trying and failing to get into a new truck because of my poor credit score, I had just decided to stop trying and focus on credit repair for a while until my approval chances increased. I didn't want to settle for a truck that I didn't love. Unexpectedly I received a call from Matthews Motors, probably from the gazillion websites I visited the previous weekend. They asked me if I could stop by that day so I left work on my lunch break, all the while not thinking for a second I was going up there to buy a truck. I figured once they seen my credit score and inability to put up a giant down payment they would be just another dealership on my list of fails. WRONG. As soon as I stepped through the door I was greeted with exceptional customer service and introduced to my personal Sales Consultant Sarah Beth. We sat down and started talking numbers and what I was in the market for and honestly at this point I just wanted another truck. Preferably full size, definitely four wheel drive but I was willing to weigh my options and go from there. The first truck Sarah Beth and I test drove was a Ford F-150, and it was all the things things I was looking for in a truck. However before I even said anything Sarah Beth had read my body language and knew it wasn't the one. This is when I realized that Mathews Motors is a breed of its own in the car dealing industry. She looked over at me and asked what truck would make me over the moon happy. It wasn't about her trying to make a sale, she genuinely wanted me to drive off the lot in a truck of my dreams. I kinda snickered a bit because I knew I couldn't afford my dream truck. I've been dreaming about owning a Dodge Ram Big Horn for over a decade and still was convinced that I had a good ways to go before I'd own one. We parked the F-150 and she comes back around in this amazingly beautiful Big Horn. I didn't even want to test drive it until she assured me that there was a very good chance that they'd get me financed. Why get my hopes for nothing. So we drive it and of course I'm madly in love well before we get back. In comes yet another super friendly hard working staff member, John Krywy. When I say hard working, this gentleman went above and beyond the call repeatedly doing everything in his power to get the numbers to work in my favor. I was riddled with anxiety the majority of the time but it all worked out. This has been a few days ago now and I still cant believe that is my Big Horn in the driveway. Thank you so much to each and every one of you at Matthews Motors More

The Deal Diva and the great car buying experience. Pam D. Aka The Deal Diva has personality and more! Great car buying experience, went prepared to be turned down or needing a co-signer but Matthews Mo Pam D. Aka The Deal Diva has personality and more! Great car buying experience, went prepared to be turned down or needing a co-signer but Matthews Motors and their AMAZING TEAM was able to get me into 2017 Hyundai Accent (which I absolutely fell in love with, even named her Betty White during the test drive!). So don’t waste your time shopping around let the Deal Diva and Matthews Motors get you the best deal and tell them Frank Richardson sent you! GREAT REFERRAL PROGRAM wink wink! More

Great customer service I have purchased several vehicles over the years , and the staff at Matthews Motors is by far the best . Easy to talk to , easy to deal with , no pres I have purchased several vehicles over the years , and the staff at Matthews Motors is by far the best . Easy to talk to , easy to deal with , no pressure sales , and great quality vehicles. After talking with the service manager about service costs , i will be using Matthews Motors for all service and repairs. The prices are very competitive and atmosphere in the dealership is relaxing. Chris Turner is a good salesman and will have a good future as a salesman in the auto industry More

Amazing Customer Service Charlie was so accommodating to me and my husband. Even went to lunch with us and came to my work the next day to help me get in my car when I was loc Charlie was so accommodating to me and my husband. Even went to lunch with us and came to my work the next day to help me get in my car when I was locked out. Miranda was also very helpful in explaining paperwork to me in "girl terms". We are from a big family and I will definitely be telling everyone to come here. More

Great experience... Kia was very helpful. Kevin was great.i would recommend to anybody. Customer service great. Did everything they could to put me in a ca experience... Kia was very helpful. Kevin was great.i would recommend to anybody. Customer service great. Did everything they could to put me in a car. Love my Elantra More

Sa satisfied customer I've always had a positive experience dealing with Matthew Motors. Their warm and friendly customer service is a welcoming experience whenever I ne I've always had a positive experience dealing with Matthew Motors. Their warm and friendly customer service is a welcoming experience whenever I need to have service . More

More than I expected They got me into a car when no one else could. Thank you so much. I love my ride! I will be a repeat customer. Love it here! They got me into a car when no one else could. Thank you so much. I love my ride! I will be a repeat customer. Love it here! More

Pam Dismukes The Deal Diva was our go to lady. She made us feel right at home and kept our family in mind when it came to choosing a vehicle. Couldn't have done it be without her. She made the whol She made us feel right at home and kept our family in mind when it came to choosing a vehicle. Couldn't have done it be without her. She made the whole process fun, and easy. I would recommend her to ANYONE looking for a car. Thanks again Deal Diva! More

Excellent experience Walked into the dealership today with no expectations at all. They got us into a used vehicle that fit our needs. Excellent customer service, and trul Walked into the dealership today with no expectations at all. They got us into a used vehicle that fit our needs. Excellent customer service, and truly try to work with you. Will not buy a car any where else More

Great service. I called after work looking to schedule an appointment because a bolt broke off my battery connecter and was currently duct tapped in place. They aske I called after work looking to schedule an appointment because a bolt broke off my battery connecter and was currently duct tapped in place. They asked if I could bring it by to look at. I was there in ten min. They ordered the part and I was driving home in 45 min with it properly fixed at a very affordable price. More