Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
215 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
They performed the oil change just fine. But randomly charged me $39 extra. And the cashier couldn't tell me why, so I won't be back. My husband took the vehicle in before and was charged $ But randomly charged me $39 extra. And the cashier couldn't tell me why, so I won't be back. My husband took the vehicle in before and was charged $40 less... figure that one out. I went out of my way to come here for reliable service, but I won't for that much. More
Great customer service they helped me with all of my issues with my car I can’t wait to go back issues with my car I can’t wait to go back More
My service advisor, Stephen Korutz, who helped me with my car service was excellent. He was communicative, knowledgeable of the issue, gave me good advice and was overall very helpful. A pleasure to with my car service was excellent. He was communicative, knowledgeable of the issue, gave me good advice and was overall very helpful. A pleasure to speak with. Chris, the service manager also followed up with me regarding an issue and he was excellent in explaining what was going on and the remedy to the situation. More
Was a quick service visit. Went over everything on my inspection. Waiting room was nice. Went over everything on my inspection. Waiting room was nice. More
Never had an issue with any Matthews previously, but I would not bring my car here again. Their carelessness cost me needing to replace two fairly new tires over two trips, several hours of aggravation, a would not bring my car here again. Their carelessness cost me needing to replace two fairly new tires over two trips, several hours of aggravation, and $450. More
Was a quick service visit. Went over everything on my inspection. Waiting room was nice. Went over everything on my inspection. Waiting room was nice. More
Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More
The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More
Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. Would highly recommend for service when needed. Also made appointment quick. More