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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
215 Reviews

215 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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April 06, 2024

Service department clerk was efficient and kind. She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altog More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center clerk.
Apr 10, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Jim, Thank you for the 5 Star Review and your business!

March 26, 2024

Matthews auto was hands down the best experience I've ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me More

by amanda-mabie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Skinner
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

HI, We’re so glad to hear you had a great experience with Chris Skinner! Thank you for your business and the great review!

March 26, 2024

I love Mathews! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! More

by dlanning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

March 25, 2024

Andy was able to find me the exact car I was looking for, and very quickly. Very happy with the customer service at this dealership More

by kelleyl
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

March 19, 2024

Good reliable service easy to book service like the car wash you get with a service More

by mathewlmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 18, 2024

Happy with all my service appointments at Matthews. Staff is very helpful and courteous. They take very good care of their cutomers. More

by jen9jlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 16, 2024

Always very happy with the service. Everyone is helpful and friendly. Love being able to use Matthew’s points! More

by delainajayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

March 08, 2024

I have found that every one at Matthew’s are so courtesy and friendly. I don’t have to wait for them to take my car in and do the Maintenance that I asked for. I also found the place to be very clean . I wi More

by dfparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 07, 2024

staff was very friendly, service was good, everything was very clean and very professional, Thanks More

by hatrick90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 04, 2024

Quick in and out and gave me a bit of discounts. Labor rate is insane though. More

by spa2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

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