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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
270 Reviews

270 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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July 13, 2022

Hey y'all! Shout out to Mike, Jack, Chris and Jim for going above and beyond to work there hardest to get my new car down to there office and all fixed and in t More

by HEATHERLSHEDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Matthews Mitsubishi Planet PreOwned responded

What an awesome review of your experience with our Team! We truly appreciate your business and feedback! Enjoy your New Ride!

July 13, 2022

I learned that there is only one belt and that was replaced last year. I also learned that you had to take the belt off to replace the compressor. I was waiting for the car and wasn't informed until More

by mrafferty10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Monk
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Friendly & approachable without out the standard car dealership pressure received normally. Staff is very professional. More

by jmposs101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

June 24, 2022

Chris was fantastic and was taken great care of from start to finish of my car service needs More

by ccoscia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Chris and our Dealership. Thank you for the perfect review and your business!

June 20, 2022

very fast service with great care. Free car wash with inspection done! in and out quick. More

by dlc5959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

June 16, 2022

Always the best service. Great communication and explanation of repairs and charges from Korey Spicer, and courteous treatment from everyone in the service department. They' More

by susanperry312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Department and Korey! Thank you for your business and the great review!

June 16, 2022

Always professional and knowledgeable. They try to keep my costs down with quality service! They always keep me informed about the status of my vehicle and what work is necessary to put More

by ryan.matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

very happy with everything from the sale of the car to the great fast service at Matthews More

by kaczyn2274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

Jul 02, 2022 -

kaczyn2274 responded

not so happy with sevice anymore. I found out they did not rotate my tires like they said they did.

June 13, 2022

Quick, polite, excellent service. No nonsense, had a great experience. They are always great. Thanks More

by bgoodman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

June 10, 2022

They were awesome and very friendly and efficient. They work with honor. best service in town one reason why i will always buy car from them and that i recommend them to everyone. the other is quality More

by Scott1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

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