Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
271 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
My check engine light has been on since I left the service department over recall. service department over recall. More
I have always had good experiences when I've been to Matthews. The service has been good and my service rep. Steve K. has been very helpful, courteous and professional. Hopefully this will continue. Matthews. The service has been good and my service rep. Steve K. has been very helpful, courteous and professional. Hopefully this will continue. More
The service manager Chris , was able to cover my repair with my extended warranty. This saved me hundreds of dollars . with my extended warranty. This saved me hundreds of dollars . More
Got me in right when I called. Did the job to my satisfaction. Thank you. Did the job to my satisfaction. Thank you. More
No issues. Everything went smoothly and timely. Staff was friendly and helpful. 20K service was better than expected. Everything went smoothly and timely. Staff was friendly and helpful. 20K service was better than expected. More
The service was excellent. The staff was very friendly and efficient. That includes Korey Spicer, Christopher Skinner and Sue the cashier. They are all assets to Matthew's. The staff was very friendly and efficient. That includes Korey Spicer, Christopher Skinner and Sue the cashier. They are all assets to Matthew's. More
Service team is very friendly. They do there best to help everyone. People should the location. They do there best to help everyone. People should the location. More
Waited over a year for the part & then it took (3) days without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would be ready. Too many people who DID NOT communicate with me unless I called...It appears that nobody talks to each other there. No one called back as the stated they would Chris was rude & impatient until the end when perhaps he was told that he had a VERY unhappy customer by other staff. More