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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
271 Reviews

271 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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November 18, 2022

Always polite, quick service willing to work around my schedule. Good prices and they communicate and make problems well. More

by ykennicutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

They were friendly all the time I was in there. I got my car take care. More

by hlgal414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Corey in the service department went above and beyond with his service. He fixed what was necessary and offered me services I didn’t know I needed and at a great price! Thank you Corey and the guys inv More

by sterboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! He's a great asset! Thank you for your business and the great review!

November 07, 2022

The salesmen and service department are very professional and friendly. I would recommend this dealer to all my friends andfamily More

by jfs2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Goff
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

November 05, 2022

I came in recently with concerning vehicle issues, i was pretty upset and I did not have an appointment. Korey was the first person that helped me, his demeanor calmed me and immediately made me feel better More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Hi Dana- We're so glad to hear you had a great experience with Korey and that he was able to help you in your time of need! Thank you for the great review and your business!

October 28, 2022

My experience was excellent. Korey got the car in and repaired it quickly. Great Job! More

by jonludwig1
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! Thank you for your business and the great review!

October 25, 2022

My 110,000 mile check up on my VW was done quickly & I will be back. Korey Spicer was very friendly & polite. More

by jmurphy80
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
October 24, 2022

Work was very well done and the staff extremely helpful . Price was the best I found. More

by mkisloski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Turnbull
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

October 19, 2022

It was a pleasant normal experience same as always great. Ran out of words so Great. More

by michaellovescmraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the People There
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great visit with us! We appreciate your business and the great review!

October 17, 2022

Hi, my name is Paula Randesi, not Pamela! The account was under Anthony, my husband who, sorry to say, has passed away! However, (other than my name mixup) the service provided was very goo More

by Paula Randesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Hi Paula- We apologize for the mix-up in names! We truly appreciate your business and the great review!

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