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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.6
214 Reviews

214 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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May 23, 2022

Very friendly and accommodating. The service department did everything they could to make sure my wait was as short as possible as I had traveled from a distance and had to stay and More

by sandybatrowny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

They’re polite & not pushy. They treat people with respect & take good care of their customers. More

by redhead7337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Great team, fast service, highly recommend you see them for sales and service as well! More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Salisbury
May 21, 2022

Matthews was very quick and easy to deal with. Plus got a free car wash! More

by MOVIEMARK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Everyone from the sales dept to the service dept. are first rate. Professional and friendly. More

by nelsond64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Wait time was very reasonable. Steve, knew is job and did it very well. Explained the process of getting the oil changed and estimate of how long it would take. More

by 0sut4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

This was my fist visit for service. It went well. I hope future visits are the same. More

by JIM.SHEARER24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

The scheduling time for an appointment was reasonable , the service was very good and the treatment by your service manager was excellent. More

by havorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Skinner
May 08, 2022

Great service, straightforward communication, and friendly staff. The problem that other shop couldn't identify was adequately diagnosed and repaired. More

by Serge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
May 07, 2022

Easy scheduling,40k svc, clearly explained what was needed, finished promptly, wry nice job thanks More

by bob.gannon08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey