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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.6
214 Reviews

214 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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June 16, 2022

Always the best service. Great communication and explanation of repairs and charges from Korey Spicer, and courteous treatment from everyone in the service department. They' More

by susanperry312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Department and Korey! Thank you for your business and the great review!

June 14, 2022

very happy with everything from the sale of the car to the great fast service at Matthews More

by kaczyn2274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

Jul 02, 2022 -

kaczyn2274 responded

not so happy with sevice anymore. I found out they did not rotate my tires like they said they did.

June 13, 2022

Quick, polite, excellent service. No nonsense, had a great experience. They are always great. Thanks More

by bgoodman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

June 10, 2022

They were awesome and very friendly and efficient. They work with honor. best service in town one reason why i will always buy car from them and that i recommend them to everyone. the other is quality More

by Scott1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

May 31, 2022

They were friendly, prompt and explained everything well. I trust that they had my best interests in mind when assessing the work that needed to be done. More

by karen80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

All staff were all polite and ready to help with any questions I had about my Nissan Rogue. More

by mamadeeteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Everytime I go for an oil my filter needs changing because it has too many leaves in it. I changed it before winter then after there are no leaves. It always the same. Plus the are always finding "som More

by odasoryar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Monk
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Kept me informed on the repairs that needed to be done and the time frame. More

by krillhm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

The first time the car was in for diagnosis, the driver's side door was damaged in the shop. There was no accountability for it, no one apologized when we went to pick up the car. After noticing it and spea More

by PAINTINGBYJEFF
Recommend Dealer
No
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Very polite and serviced my car faster than quoted. Thank You very much. Love my outlander More

by ELLA5554
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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