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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
228 Reviews

228 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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October 05, 2022

Took my car in for recall work and they did a great job indeed yes More

by ben18818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 04, 2022

We love it here! Great, caring and understanding employees. We got in right when we needed an appointment. We also told them it was a bit of a time crunch because our More

by Megamama84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

September 29, 2022

Took care of my issues, without incident. Always nice when things are nice and smooth! More

by jlayish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

September 21, 2022

They did amazing. They were professional and polite, and explained every detail. Def will go back for more service! Thanks for the help! More

by shanel.fish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

September 19, 2022

Always a friendly, courteous atmosphere. Always a friendly smile even knowing they are one of the busiest garage is in town. More

by JSHATTUCK345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Spicer
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

September 14, 2022

Corey in service was excellent! He helped me with everything I needed. I’m very thankful for him. More

by ECHB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad Korey was able to help you ! Thank you for the great review and your business!

August 26, 2022

She saved our Lake George vacation when our headlights stopped working and took us in immediately. We were back on the road in 2 hours. More

by jarmstrong21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Ann Crowe(309)
Aug 26, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

August 23, 2022

We always have good service at Planet on the Parkway. Thank you so much. From the Niederers More

by cniederer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your continued business! We appreciate it and the great review!

August 18, 2022

My check engine light has been on since I left the service department over recall. More

by ppassionino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We sincerely apologize for your recent experience. Our Service Manager will be looking into this in hopes we can fix things. Thank you for letting us know.

August 15, 2022

I have always had good experiences when I've been to Matthews. The service has been good and my service rep. Steve K. has been very helpful, courteous and professional. Hopefully this will continue. More

by nancrompton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Korutz
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Steve! Thank you for your business and the great review!

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