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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
215 Reviews

215 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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December 16, 2022

They are all so pleasant. My car was finished faster than I thought it would take. The price was very reasonable. More

by majernikjody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 13, 2022

The service department is very friendly and helpful. My car was finished within the time I was told. More

by cindybarnes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff?
December 01, 2022

Had the oil and the tires rotated on my car. I was pleased with the service even though I had to replace the cabin filter. Other wise good service over all More

by casterlinejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Korutz
Dec 08, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Department! Thank you for your business!

November 21, 2022

Great customer service and explanation of services my vehicle needed. Thank you Matthews. Love my Mitsubishi More

by emty41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey in Service
November 18, 2022

Always polite, quick service willing to work around my schedule. Good prices and they communicate and make problems well. More

by ykennicutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

They were friendly all the time I was in there. I got my car take care. More

by hlgal414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Corey in the service department went above and beyond with his service. He fixed what was necessary and offered me services I didn’t know I needed and at a great price! Thank you Corey and the guys inv More

by sterboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! He's a great asset! Thank you for your business and the great review!

November 07, 2022

The salesmen and service department are very professional and friendly. I would recommend this dealer to all my friends andfamily More

by jfs2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Goff
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

November 05, 2022

I came in recently with concerning vehicle issues, i was pretty upset and I did not have an appointment. Korey was the first person that helped me, his demeanor calmed me and immediately made me feel better More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Hi Dana- We're so glad to hear you had a great experience with Korey and that he was able to help you in your time of need! Thank you for the great review and your business!

October 28, 2022

My experience was excellent. Korey got the car in and repaired it quickly. Great Job! More

by jonludwig1
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! Thank you for your business and the great review!

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