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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
239 Reviews

239 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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October 23, 2023

Great service and so helpful through the purchase of buying a new vehicle , would recommend them again More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 11, 2023

People were courteous, place was clean and had water etc. for customers while waiting, even though this was a warranty situation the service person Korey kept us well informed during the process.It was the b More

by suengoose
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! Thank you for your business and the perfect review!

October 11, 2023

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 02, 2023

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

by sexybmarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

September 22, 2023

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. More

by rvandick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad you were satisfied with your service visit! We truly appreciate your business and the great review!

September 22, 2023

They are very good at customer service. They explained the best fix and completed it promptly! More

by rgould1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your kind words and business! We truly appreciate it!

September 18, 2023

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them. More

by jeffysgodmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your continued business! We're so glad you have had great experiences with us and we hope you are enjoying your new ride!

September 08, 2023

Andy was such a pleasure to work with! No xx, no hoops to jump through, very down to earth. More

by lightmeadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We're so happy you had a great experience with Andy and we truly appreciate your business!

September 05, 2023

Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised More

by aconton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 30, 2023

Great customer experience and very helpful made the process very easy buying a new car More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

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