Matthews Mitsubishi Planet PreOwned - Service Center

Your service writer, Korey, kept in touch with me daily during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! Your service department is fabulous! More

Excellent service changing my oil, tire rotation, and finding I needed new brakes. My new brakes are working great. Service was fast. finding I needed new brakes. My new brakes are working great. Service was fast. More

We only used the service department, but they were fantastic. Especially Korey. Called me with updates every step of the way, and every time he said he would. fantastic. Especially Korey. Called me with updates every step of the way, and every time he said he would. More

Not very pleased with sales or service. Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment migh Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment might be. No trade in value for my current vehicle was given to me. No credit application completed, nothing! Service: I had an appointment to get my vehicle fixed, when I got there, the part was not in. I live an hour from the dealership. More

I was able to get my car in quickly and they had it ready in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. More

service was great. They got my vehicle in on time and completed the work on time. no complaints. They got my vehicle in on time and completed the work on time. no complaints. More

Needed a vehicle. Worked with Andy, who got me into a vehicle that worked for me. Fast and professional. Worked with Andy, who got me into a vehicle that worked for me. Fast and professional. More

They are very helpful and knowledgeable about the vehicle. The buying process was quick and easy. vehicle. The buying process was quick and easy. More

Very fast and affordable tires. Service representative was quite helpful! I would highly recommend Matthews Planet PreOwned! Service representative was quite helpful! I would highly recommend Matthews Planet PreOwned! More

I had great customer service when I spoke with Katie Crowe, she got to the point, she jumped right on helping me out to resolve my issues, she has great manners and I have appreciated her for every step Crowe, she got to the point, she jumped right on helping me out to resolve my issues, she has great manners and I have appreciated her for every step she took, an she took my concerns with priority, and never battled back at me, I do apologize in advance but she has been the only one at Mathew’s in vestal to have serviced me with great excellence!! More