Matthews Mitsubishi Planet PreOwned - Service Center

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. Parking in the service garage is convenient. The work was completed in a timely manner. More

They are very good at customer service. They explained the best fix and completed it promptly! They explained the best fix and completed it promptly! More

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them. They are super friendly and tremendously helpful. This was my second car purchase from them. More

Andy was such a pleasure to work with! No xx, no hoops to jump through, very down to earth. No xx, no hoops to jump through, very down to earth. More

Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised communicated any problems promptly with solutions. Had my car done by the time promised More

Great customer experience and very helpful made the process very easy buying a new car process very easy buying a new car More

I always get great service at Matthews On the Parkway, Inc. People are knowledgeable and helpful. Inc. People are knowledgeable and helpful. More

This is the second review I have been emailed. I still have the same poor rating. I worked with Cory, Cory was very professional to me, the Dealership is at fault here, On 8/7 I left my 2016 Mits I still have the same poor rating. I worked with Cory, Cory was very professional to me, the Dealership is at fault here, On 8/7 I left my 2016 Mitsubishi for routine spark plug replacement, and investigate a noise, Cory called me and said he needs to keep the vehicle a second day, as Parts only has 2 spark plugs in stock !!! Really ? also staff did not get the wheel bearing replaced on Monday, (Thanks, it was covered under drivetrain warrenty), When I got the bill for $383.58 for 4 spark plugs I was shocked, my previous email stated I would get a call back, so far no call. That works out to $95.89 per spark plug, That's Outrageous. Also since Matthews took away all of our Auto Rewards dollars and club, now service IS a top priority. More

Prompt with getting me in fast with an appointment, quickly done, better selections for complimentary options would be nice quickly done, better selections for complimentary options would be nice More

Asked if I was being helped as soon as I walked in service area. Explained solution to me. Kept me informed. service area. Explained solution to me. Kept me informed. More