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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
215 Reviews

215 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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November 09, 2023

So easy! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! More

by rhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 08, 2023

Every person in the service department has always been kind & patient with me. I would recommend Matthews service department for any service on any make of auto they own. More

by jmurphy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 06, 2023

Made it easy to purchase a car. All the details were put in front of me. More

by Tguil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 01, 2023

Ok to go to. Never seem to call to tell you your car is done. Only your service advisor can seem to answer questions about your vehicle. Nobody else can seem to a More

by ravager617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Nov 03, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for letting us know about your recent experience. We will work on this with our Team.

October 26, 2023

The purchase process is much more extensive since the last time I bought a new car, but the friendly staff did all the paperwork with no mistakes! R Hartshorn, Binghamton, NY More

by RHARTSHORN
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 23, 2023

Went in for oil change and to have my battery assessed. Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer i More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Team! We truly appreciate your business and the great review!

October 23, 2023

Great service and so helpful through the purchase of buying a new vehicle , would recommend them again More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 11, 2023

People were courteous, place was clean and had water etc. for customers while waiting, even though this was a warranty situation the service person Korey kept us well informed during the process.It was the b More

by suengoose
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! Thank you for your business and the perfect review!

October 11, 2023

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 02, 2023

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

by sexybmarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

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