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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
224 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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224 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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January 05, 2025
The Price of my oil change is different every time I have my vehicle serviced my vehicle serviced More
by dulcieb
Verified CustomerEmployees Worked With
January 04, 2025
Mechanic never followed up with me if my warranty covered what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. S what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. Since then I trade my car and bought a Honda Pilot in Syracuse. More
by beezley42
Employees Worked With
December 31, 2024
They do what they can given the constraints they are put under. Great people just hard situations. under. Great people just hard situations. More
by leonphelpsjr
Employees Worked With
December 31, 2024
My first service visit since buying the vehicle. Very good service in a reasonable time for a good price. Very good service in a reasonable time for a good price. More
by Hc710
Employees Worked With
December 30, 2024
The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to. More
by GERIH21
Employees Worked With
December 24, 2024
Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time. Staff friendly and knowledgeable. Second time buying from them and will return next time. More
by justellen10
December 17, 2024
Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process. The dealership and salesperson was wonderful through the whole process. More
by sovocool_t
Employees Worked With
December 16, 2024
Worked only with Andy in my lease transaction. He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digita He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digital functions on the car four days later. More
by tkla750712
Employees Worked With
November 22, 2024
As part of the 90Kmi service on a VW TDI, I asked for a tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressure is 38 psi in all tires. The measured warm pressures were: 32, 34, 34, 37. On the other hand, the oil and filer change, and brake system flush were completed in a timely manner. I hope with better care than the tire rotation. The staff was pleasant and courteous. More
by Jim
