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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
220 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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220 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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December 30, 2024
The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to. More
by GERIH21
Verified CustomerEmployees Worked With
December 24, 2024
Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time. Staff friendly and knowledgeable. Second time buying from them and will return next time. More
by justellen10
December 17, 2024
Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process. The dealership and salesperson was wonderful through the whole process. More
by sovocool_t
Employees Worked With
December 16, 2024
Worked only with Andy in my lease transaction. He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digita He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digital functions on the car four days later. More
by tkla750712
Employees Worked With
November 22, 2024
As part of the 90Kmi service on a VW TDI, I asked for a tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressure is 38 psi in all tires. The measured warm pressures were: 32, 34, 34, 37. On the other hand, the oil and filer change, and brake system flush were completed in a timely manner. I hope with better care than the tire rotation. The staff was pleasant and courteous. More
by Jim
November 12, 2024
Thankyou was a pleasure ! Made my car buying easy ! And my sales person was awesome ! Made my car buying easy ! And my sales person was awesome ! More
by strawberrys8201
Employees Worked With
November 04, 2024
Always able to schedule an appointment in a timely amount of time. Staff is very friendly! of time. Staff is very friendly! More
by dbender1@stny.rr.com
Employees Worked With
November 01, 2024
Love the great service department! !!!!! Jared Galusha always makes sure you are well taken care of and takes care of any questions and concerns. !!!!! Jared Galusha always makes sure you are well taken care of and takes care of any questions and concerns. More
by CAMIF143
Employees Worked With
Jared galusha
October 31, 2024
I found the service to be quick, complete and fair. They did a thorough checklist of my vehicle and reported in detail to me on their findings. They did a thorough checklist of my vehicle and reported in detail to me on their findings. More
by tmheslin2000
