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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
238 Reviews

238 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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March 08, 2025

Very professional service at a very reasonable price. My vehicle was serviced in a very reasonable amount of time. More

by Hc710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Matthews inspected my car, changed the oil and 2 filters and had me out in an hour. More

by beaglegram56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Made the whole buying experience very pleasant. Our salesman Mike Goff was the exact opposite of the stereotype car salesman. Very knowledge, and very helpful when purchasing our car. More

by pie13754
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

February 24, 2025

It was easy to get an appointment and the service team diagnosed and repaired the problem in the time frame promised. More

by HandyRandy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 24, 2025

I was pleased with my first service on my Honda CRV. Work was done in reasonable time. More

by tcoynehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

February 18, 2025

Another good experience with the Matthews team. Always attentive to my questions, comments and concerns! More

by LAPIDUSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Galusha-5 stars
Feb 19, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 14, 2025

Tim was incredibly helpful while my car was in for service. He communicated well and kept me informed of what was happening. Highly recommend. More

by caseye17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Tim! Thank you for your business and the great review!

January 29, 2025

Everything has been good with the service that I have received from this Service Center. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

January 29, 2025

they provided clear information on what needed to be fixed, how much it would cost and whether it needed to happen asap or could wait. They ended up saving me over $400 on my break repairs. Customer s More

by j_g_bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Everything was good! They answered all of my questions. I was satisfied with how everything went. More

by rpicci1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

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