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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
583 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 583 reviews

March 07, 2024

staff was very friendly, service was good, everything was very clean and very professional, Thanks More

by hatrick90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 04, 2024

Quick in and out and gave me a bit of discounts. Labor rate is insane though. More

by spa2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 01, 2024

I like the multi-point inspection. My regular repair garage missed a few things Matthews picked up on. I'm glad they did. More

by KARGO47
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 01, 2024

Tim and Korey were extremely helpful, Tim even stayed late one evening to help me. The cashier you have is one of the most rude people I’ve ever run into. She’s terrible. And not just one bad interaction More

by canadaydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Korey
Mar 08, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for your feedback and review. Our goal is that every Customer leaves satisfied. We’re so glad to hear you had a great experience with Tim and Korey!

March 01, 2024

Friendly staff, good service, and detailed explanation of a needed tire repair prior to requested tire rotation. More

by celticgibs52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

February 27, 2024

staff was friendly service was good the establishment was clean good selection of vehicles was on site More

by Danieladambautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 25, 2024

Matthews was very helpful. There was a very wide variety of cars in my budget. They helped me find a car that was in my budget too More

by TLynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Brookes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 24, 2024

I had very good experiences with the service department. Members of the service department were engaging and the wait times were reasonable. The waiting area is well-lit and comfortable. More

by wwar2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Salisbury
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 23, 2024

All are very efficient and friendly. I am payed attention to, work is amazing 5+stars More

by pamiehutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 21, 2024

Amazing staff, wonderful service! Staff took the time & patience to fulfill my dream car. Definitely will recommend the dealership to everyone. More

by haredelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

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