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Matthews Mitsubishi Planet PreOwned
Vestal , NY
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 609 reviews
August 13, 2024
The issue they fixed is still not truly fixed! They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. More
by KBUCK1292000
Verified Customer
August 04, 2024
Jim Morse and crew are the Best, I have never been treated so well, they go beyond expectations. treated so well, they go beyond expectations. More
by mkmds
July 30, 2024
The staff was very helpful and professional, and got the parts & repairs taken care of in one day! parts & repairs taken care of in one day! More
by tasber5
Employees Worked With
June 29, 2024
Very helpful since the start, super nice, very cooperative and welcoming. Would definitely recommend and do business here again! cooperative and welcoming. Would definitely recommend and do business here again! More
by ZACKBLAZE
Employees Worked With
June 13, 2024
Great service department very customer focus. They made me feel like I was the most important person. They made me feel like I was the most important person. More
by alexpalmieri
Employees Worked With
June 05, 2024
Planet preowned is the place to go and get quality customer service and the car customer service and the car More
by jnleon0408
June 04, 2024
Prompt service professional approach close by easy access clean welcoming friendly staff great hours on tim clean welcoming friendly staff great hours on tim More
by ovalman
June 04, 2024
In past had a good experience. . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlie . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlier… I was having the exact same issue as the recall repair they had done less then a year earlier. When I had made the appointment the service person said if I leave it for the day they will look at it and get it taken care of …. I realize things get busy but I had an appointment… at 4 pm I called back and was told no one has looked at it yet … so I said just put keys in it and I will come get it as I live about 1 hour away . Then after being on hold on and off after a couple transfers .. they supposedly looked at it and saw nothing wrong and wanted me to get an unnecessary 700$ tune up .. not taking into consideration what I had told them about what the car was doing .. I politely declined the service reminded them I at that point asked them already to just put keys in car and I was on way to get it .. then they wanted to charge me a 165 $ fee for plugging it in and seeing what was wrong again after I said I was on my way to get it and lock it up … eventually they took off the charge after talking with manager .. I listed to how you could get service done just by bringing car in on commercials they played when I was in hold .. I had an appointment and dint get giid service at alll More
by calkins12003
Employees Worked With
June 03, 2024
Matthews made it easy from start to finish. Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! More
by SHAVONREILLY
