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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
608 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 608 reviews

October 04, 2024

Had a problem with the airbag sensor Quickly fixed in one day! Great service department More

by TARZSTARZBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Oct 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

October 04, 2024

Very pleased with the salesman and the service. Truck was ready for pick up in a timely manner. Also brought the truck down from Clay just for me to look at and drive. Very enjoyable experience. More

by Rhavens32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

October 01, 2024

Always pleasant and friendly. He came out and explained everything the car needed done to it and made the visit enjoyable. More

by dalydouble1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Oct 07, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 20, 2024

The service department are excellent communicators and explain what is being done to your car and the amount of time it will take. This is my first 10000 mile check and I am very satisfied . More

by copperpenny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

September 17, 2024

The service department has friendly staff, our routine service was easy to schedule and taken care of in a timely manner. It's always good when nothing more has to be done! More

by phyllis.vanhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Tim, and Korey are great!
Sep 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Phyllis- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 16, 2024

I have had to take my car back multiple times since I purchased it 4 months ago. Audio system still nonfunctional. More

by MARY.GILBERT1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Good job Good job Good job Good job Good job Good job Good job Wonderful More

by timothyharris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Brookes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
Sep 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Timothy-Thank you for the perfect review!

September 14, 2024

I told them I was Pre approved and they still ran my credit came out and told me that I wasn’t approved and after telling them that I had just left another dealership and was approved there, he finally More

by me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isaiah Brookes
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I took my vehicle in for a 40k check up. I told them about a squeaky belt and about my fan having an issue making noise and isn't blowing like it used to.. They did the 42 point check they c More

by cawood72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Great dealership, no pressure. Jeremy was very easy to deal with and very knowledgeable. He took care of us and made everything simple and easy. More

by janie7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Janie, We’re so glad to hear you had a great experience with Jeremy! Thank you for your business and the great review! We hope you enjoy your new ride.

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