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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 609 reviews

July 18, 2022

Never ever I will buy a VW again, have more problems than ever in my life whit a car Service sucks big time to,can’t wait to trade this peace off ….@&& More

by Please do
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Husch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien, Jordan Salisbury, Todd Gavazzi
July 15, 2022

I brought my car there for repair and i got it back making a horrible squeaking noise, I sent a video to an email address that I was provided with by the service center because when I brought my car ba More

by kikilee187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris and Cory
July 13, 2022

Hey y'all! Shout out to Mike, Jack, Chris and Jim for going above and beyond to work there hardest to get my new car down to there office and all fixed and in t More

by HEATHERLSHEDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Matthews Mitsubishi Planet PreOwned responded

What an awesome review of your experience with our Team! We truly appreciate your business and feedback! Enjoy your New Ride!

July 13, 2022

Very awesome people they went above and beyond to get me in the new truck the same night. Andy, Devon,Jim, and the fiance manager More

by Jennyhunny30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
Jul 15, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad our Team could help you get into your New Truck, same day! Thank you for your business and the great review!

July 13, 2022

I learned that there is only one belt and that was replaced last year. I also learned that you had to take the belt off to replace the compressor. I was waiting for the car and wasn't informed until More

by mrafferty10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Monk
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Very professional salesman that treated us with the utmost respect. The closing process was very tidy and organized. More

by rlopjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
Jul 06, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

July 05, 2022

Friendly & approachable without out the standard car dealership pressure received normally. Staff is very professional. More

by jmposs101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

July 01, 2022

Great experience all the way around. Couldn’t ask for a better salesman. Devon O’Brien was great. More

by aaron.benesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
June 30, 2022

Salesman was very helpful and worked over the course of multiple days to get a deal worked out that could work financially. More

by lthomas2379
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear our Team was able to help you! Thank you for your business and the great review!

June 24, 2022

Chris was fantastic and was taken great care of from start to finish of my car service needs More

by ccoscia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
Jun 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Chris and our Dealership. Thank you for the perfect review and your business!

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