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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 609 reviews

August 02, 2022

The service was excellent. The staff was very friendly and efficient. That includes Korey Spicer, Christopher Skinner and Sue the cashier. They are all assets to Matthew's. More

by jdecatur
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer, Christopher Skinner and Sue the Cashier
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! Thank you for the great review and your business!

August 01, 2022

Service team is very friendly. They do there best to help everyone. People should the location. More

by saleemsarwar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

Aug 11, 2022 -

saleemsarwar2 responded

A good place to shop your next vehicle

July 30, 2022

Very helpful, pleasant, and knowledgeable. Worked with us to find an affordable vehicle that met our needs! More

by stroup79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Crawford
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

July 28, 2022

Went the extra mile to provide quality customer service. Would definitely purchase a car here again. More

by Hthr.stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crawford
Jul 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

July 28, 2022

Waited over a year for the part & then it took (3) days without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would More

by tdugan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We sincerely apologize for your recent experience with us. We want to assure you that this is not how we do business. We've passed along your feedback to our Management Team and will be in touch soon. Thank you.

July 25, 2022

They just want to take your money. They don’t care about how the customer feels More

by TANYASUE_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

The staff was friendly, knowledgeable, and very accommodating. It as such an ease walking through the whole car buying process. More

by vp91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

July 23, 2022

Good price, no market adjustments. Fair trade and fast service. Overall I am very pleased. More

by nnero93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! Thank you for the great review and your business!

July 23, 2022

Mike is very helpful and he’s very responsive and respectful with his job. He has the best customer service sales man I hv ever experience in 50 yrs More

by Labon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien, Jordan Salisbury, Todd Gavazzi
Jul 25, 2022 -

Matthews Mitsubishi Planet PreOwned responded

WOW! What an awesome review of your experience with Mike! He's a great asset to us! Thank you for your business!

July 21, 2022

The entire buying experience was a genuine pleasure. Answered all our questions and Ray was a delight to work with. More

by Dmarkoff73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Ray! Thank you for your business and the great review!

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