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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 609 reviews

August 19, 2022

Great timing, the staff that worked with me was amazing! Mike and Jen were who helped me and I would be lying if I said they didn’t go above and beyond! Highly recommend going here for your first vehicle! More

by Sissonjasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Mike & Jen! We appreciate your business and the great review! Enjoy your new ride!

August 18, 2022

My check engine light has been on since I left the service department over recall. More

by ppassionino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We sincerely apologize for your recent experience. Our Service Manager will be looking into this in hopes we can fix things. Thank you for letting us know.

August 15, 2022

I have always had good experiences when I've been to Matthews. The service has been good and my service rep. Steve K. has been very helpful, courteous and professional. Hopefully this will continue. More

by nancrompton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Korutz
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Steve! Thank you for your business and the great review!

August 12, 2022

Made buying a used car so easy. Todd helped me finance my first car, and he made the process so smooth, and painless. Any problem or question I had, he had a solution and would make More

by PDRUMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gavazzi
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review! Enjoy your new ride!

August 12, 2022

The service manager Chris , was able to cover my repair with my extended warranty. This saved me hundreds of dollars . More

by mdeinhardt61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear Chris was able to help you! We appreciate your business and the great review!

August 12, 2022

Got me in right when I called. Did the job to my satisfaction. Thank you. More

by eherr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great visit with us! Thank you for your business!

August 09, 2022

Buying from matthews was the best car buying experience I have ever had! Devon was really nice and did an awesome job making sure everything I wanted in a car I got and was very pleasant I would recommend an More

by Sousourismike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Devon! Thank you for your business and the great review!

August 08, 2022

No issues. Everything went smoothly and timely. Staff was friendly and helpful. 20K service was better than expected. More

by DMCDONNE20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great visit with us! Thank you for your business!

August 08, 2022

Mike has been extremely helpful throughout the buying process. He's informative, incredibly responsive, and just plain nice. I had complications on my end with my transport arrangements (I had the vehicl More

by Cosine9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Mike! Thank you for the great review and your business!

August 03, 2022

Matthews did every thing they could to get is approved and we will be forever grateful. Jack and Devon and beyond qualified. Absolutely great experience. More

by Mom4kota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Richardson, Devon O’Brien
Aug 11, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear that Jack and Devon we're able to help with your vehicle!

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