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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
613 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 613 reviews

December 16, 2024

Worked only with Andy in my lease transaction. He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digita More

by tkla750712
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

December 14, 2024

Overall OK. But as I stated on prior review the illegible print on copy of "Lease Agreement" made reading it difficult to impossible. A better copy is requested. More

by thewoodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 11, 2024

It was a great experience, I worked with Isaiah who was absolutely the best ever and made it worth it with no hassle More

by connieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Brookes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Connie- We’re so glad to hear you had a great experience with Isaiah! Thank you for your business and the great review!

November 22, 2024

As part of the 90Kmi service on a VW TDI, I asked for a tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Matthews
Nov 26, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to TellUs@matthewsauto.com.

November 17, 2024

Smooth and easy process! Deion made it very easy and simple for us to get a car. Went in Saturday and had a car Tuesday! More

by lily.carley_3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion Brown
Nov 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Lily- We’re so glad to hear you had a great experience with Deion! Thank you for your business and the great review!

November 12, 2024

Thankyou was a pleasure ! Made my car buying easy ! And my sales person was awesome ! More

by strawberrys8201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 04, 2024

Always able to schedule an appointment in a timely amount of time. Staff is very friendly! More

by dbender1@stny.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 01, 2024

Love the great service department! !!!!! Jared Galusha always makes sure you are well taken care of and takes care of any questions and concerns. More

by CAMIF143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared galusha
Nov 15, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Jared! Thank you for your business and the great review!

October 31, 2024

I found the service to be quick, complete and fair. They did a thorough checklist of my vehicle and reported in detail to me on their findings. More

by tmheslin2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge
Nov 15, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

October 29, 2024

Quick, effective service and brake replacement. Was kept informed of work needed and recommended by service tech. More

by chevelle114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Salsbery
Oct 29, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!