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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
613 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 613 reviews

November 03, 2023

our sales rep Omar was very helpfull in arranging to have all 3 vehicles set up for our test drive and made the whole purchasing process extremely easy. More

by JDOOLEY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez
Nov 03, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear that you had a great experience with Omar Thank you for your business and the great review!

November 01, 2023

Ok to go to. Never seem to call to tell you your car is done. Only your service advisor can seem to answer questions about your vehicle. Nobody else can seem to a More

by ravager617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Nov 03, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for letting us know about your recent experience. We will work on this with our Team.

October 26, 2023

The purchase process is much more extensive since the last time I bought a new car, but the friendly staff did all the paperwork with no mistakes! R Hartshorn, Binghamton, NY More

by RHARTSHORN
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 23, 2023

Went in for oil change and to have my battery assessed. Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer i More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Team! We truly appreciate your business and the great review!

October 23, 2023

Great service and so helpful through the purchase of buying a new vehicle , would recommend them again More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 13, 2023

I once bought a car in Phoenix, AZ from a pay here buy here and also I bigbname chevy dealership. In all experience so far I enjoyed my experience here at matthews/ plant pre owned . More

by Joseph1031l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 11, 2023

People were courteous, place was clean and had water etc. for customers while waiting, even though this was a warranty situation the service person Korey kept us well informed during the process.It was the b More

by suengoose
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! Thank you for your business and the perfect review!

October 11, 2023

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 02, 2023

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

by sexybmarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

September 22, 2023

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. More

by rvandick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad you were satisfied with your service visit! We truly appreciate your business and the great review!

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