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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 609 reviews

January 18, 2024

The experience was wonderful I ran into a bit of a problem but it was resolved instantly and the paperwork was signed for my new car which I’m very happy with! The salesperson Mykel was excellent. More

by fredbxxx2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the perfect review!

January 16, 2024

Friendly courteous employees and always ask before doing any extra work or repairs. Convenient hours More

by gwendolynsmith02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 15, 2024

No complaints regarding my service experience at this dealership. Would recommend to others for service. More

by rmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 15, 2024

Top notch in this deal! Thank you so much for making it so easy as always.. More

by JMORSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 14, 2024

Your employees are great! Knowledgeable and friendly. A great variety of vehicles for the consumer. Always a pleasure. More

by dmistari22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 12, 2024

Very knowledgeable about the car's problem and replaced the damaged part without any qualms. More

by lewiskingchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 11, 2024

The staff here are very knowledgeable and friendly. I always have a good experience when I have service done. More

by dfletcher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 10, 2024

Brake problem not fixed after having having it looked at for 2nd time. Corey was very accommodating though! More

by mlw5084
Service Communication
Recommend Dealer
No
Employees Worked With
Corey in the service Dept.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad Korey is taking good care of you but, if your issue is not resolved please give General Manager, Jim Morse a call at 607-754-2050. Your business is important to us.

January 08, 2024

Everything went well got me in the same day I called and did my 20,000 miles inspection More

by hector_masso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 05, 2024

Jeremy Jackson was top notch in this deal! Thank you so much for making it so easy. More

by saxtell1971
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

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