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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
583 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 583 reviews

December 28, 2023

Great customer service they helped me with all of my issues with my car I can’t wait to go back More

by shakeamjackson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

December 28, 2023

Sales person Mike Goff was VERY patient- nice selection of cars- considering the the current car price climate I felt prices were definitely fair to good -the only negative is quite a few cars that I had i More

by elizamart04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear Mike provided you with an excellent experience! We truly appreciate your business and the perfect review! Enjoy your new ride. Just for future reference, we can easily get you any vehicle from any of our dealerships

December 21, 2023

My service advisor, Stephen Korutz, who helped me with my car service was excellent. He was communicative, knowledgeable of the issue, gave me good advice and was overall very helpful. A pleasure to More

by AdamP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Korutz, Chris Service Manager
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear Stephen took great care of you! Thank you for choosing Matthews to service your vehicle!

December 19, 2023

Adam and the dealership went above and beyond for our VW purchase! Due to the dealership not having an in transit tag (PA), to make it right, they came to my house to have me sign and then took the paperwor More

by CarleyWilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack-finance
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Congratulations on your new ride! We're so glad to hear our Team went above and beyond to accommodate you! We appreciate your business and feedback!

December 15, 2023

Great Service, not pushy, helped me find the best car and the best deal - very happy More

by brianpcallahan25
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Congratulations on your new ride! We appreciate your business and feedback!

December 11, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by bobmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

December 11, 2023

Not happy at all they broke my hub cap told me I had to buy one that it was where and tear More

by roe30355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dident work with any of them
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

If your issue has not been resolved please give us a call at 607-754-2050 and ask for Service Manager, Chris Skinner. Your business is important to us and we hope we can make things right.

December 07, 2023

Never had an issue with any Matthews previously, but I would not bring my car here again. Their carelessness cost me needing to replace two fairly new tires over two trips, several hours of aggravation, a More

by ALR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 08, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi ALR, We would like the opportunity to look into your visit however, being that your name is not displayed we cannot research your visit. Would you please respond with your name so we would be able to? If you would not like it displayed you can do so privately by emailing us at TellUs@matthewsauto.com or give Service Director, Steve Monk a call 607-754-2050.

December 06, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by mystic031
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

December 01, 2023

Adam Barnes, assisted by Devin and others at Matthews Mitsubishi, made our recent purchase at Matthews a very positive experience. Frankly, I knew exactly what I was looking for when I first called Matt More

by gkgeneva
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sure others at Matthews were involved whom I did not meet or whose names I didn't get. Thanks to you as well!
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We're so glad to hear you had a great experience with Adam! We appreciate your business!

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