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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
583 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 583 reviews

January 11, 2024

The staff here are very knowledgeable and friendly. I always have a good experience when I have service done. More

by dfletcher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 10, 2024

Brake problem not fixed after having having it looked at for 2nd time. Corey was very accommodating though! More

by mlw5084
Service Communication
Recommend Dealer
No
Employees Worked With
Corey in the service Dept.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad Korey is taking good care of you but, if your issue is not resolved please give General Manager, Jim Morse a call at 607-754-2050. Your business is important to us.

January 08, 2024

Everything went well got me in the same day I called and did my 20,000 miles inspection More

by hector_masso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 05, 2024

Jeremy Jackson was top notch in this deal! Thank you so much for making it so easy. More

by saxtell1971
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 03, 2024

I know it's all about the sale, but it would have been nice to get a follow-up phone call after I made a $20,000 purchase. More

by ReneeDuvall711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We truly value your business and if a call was never made to you after the sale, please let us sincerely apologize. Please give General Manager, Jim Morse a call at your earliest convenience at 607-754-2050.

January 02, 2024

The service team at Mathew’s is always great to work with. I take my VW Atlas there for everything! Thanks everyone! More

by 4cindymccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We appreciate you choosing Matthews and the perfect review!

January 01, 2024

Went in on a Saturday morning and was helped promptly. Will definitely be coming back again. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 01, 2024

They performed the oil change just fine. But randomly charged me $39 extra. And the cashier couldn't tell me why, so I won't be back. My husband took the vehicle in before and was charged $ More

by rrjr1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Korutz
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We'd love the opportunity to speak with you however, your name is not displayed. At your earliest convenience, if you could provide us with more information but emailing us at TellUs@matthewsauto,com, we would greatly appreciate it.

January 01, 2024

Very pleasant salesmen and finance people. Everything went smoothly and we were very satisfied. Thank you to all. More

by DCNEDB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 01, 2024

The whole service dept crew was awesome in helping me with my VW Golf TDi. I had a lot of frustration and bad advice until I got here. Thank you! Will be back again and again. More

by eklampman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim!
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

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