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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
583 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 583 reviews

January 29, 2024

Everyone was very friendly and I was able to efficiently make an appointment. Wait time for the service was fine. My rating stems with the fact that I paid $82 for a standard oil change! Miller Hyundai (d More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon was a great salesman but the maintenance on this vehicle will be the downfall.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Jill- Thank you for letting us know about your recent experience. Your business is important to us and we are looking into your visit. Our Customer Relations Specialist will be in touch in an effort to turn your experience around.

January 28, 2024

A day after picking up the car, it needed to go back to Matthews due to a trouble code. Either the vehicle was low on coolant or there was/is a sensor issue. A week later all seems fine so it seems it wa More

by GONJDEVILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We apologize for our error but, truly appreciate your business and patience.

January 27, 2024

Andy, the Salesperson, was very friendly remembered me from 6 years preevious buy which impressed me! Quick paperwork in my new car fast! More

by LAURINEWHART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

January 20, 2024

Everyone here is very nice, they helped me find the best car for me within my budget. I definitely recommend coming here weither it's your first car or your 5th. More

by morganruff5842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

January 18, 2024

The experience was wonderful I ran into a bit of a problem but it was resolved instantly and the paperwork was signed for my new car which I’m very happy with! The salesperson Mykel was excellent. More

by fredbxxx2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the perfect review!

January 16, 2024

Friendly courteous employees and always ask before doing any extra work or repairs. Convenient hours More

by gwendolynsmith02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 15, 2024

No complaints regarding my service experience at this dealership. Would recommend to others for service. More

by rmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 15, 2024

Top notch in this deal! Thank you so much for making it so easy as always.. More

by JMORSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 14, 2024

Your employees are great! Knowledgeable and friendly. A great variety of vehicles for the consumer. Always a pleasure. More

by dmistari22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 12, 2024

Very knowledgeable about the car's problem and replaced the damaged part without any qualms. More

by lewiskingchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

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