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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
602 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 602 reviews

December 31, 2024

They do what they can given the constraints they are put under. Great people just hard situations. More

by leonphelpsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

My first service visit since buying the vehicle. Very good service in a reasonable time for a good price. More

by Hc710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did More

by GERIH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time. More

by justellen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 22, 2024

Everything went smooth and Deion was wonderful! Would definitely recommend everyone to go check out Planet Pre-owned More

by tld2classy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Deion! Thank you for your business and the great review!

December 21, 2024

Good dealership and sales agent to deal with. Fast service and friendly staff. No issues. More

by Rufiriwiwirixk47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

December 17, 2024

Planet PreOwned helped me find the right car that was needed, at a time that unfortunately my credit history wasn’t the best - I had no judgment and hassle free experience, that made this such an easy pr More

by eeowen12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

December 17, 2024

Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process. More

by sovocool_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

December 17, 2024

They do a great job getting the cars in for service and getting them out. More

by lesliejm01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in services
Dec 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 16, 2024

Worked only with Andy in my lease transaction. He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digita More

by tkla750712
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

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