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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
616 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 616 reviews

February 18, 2025

Another good experience with the Matthews team. Always attentive to my questions, comments and concerns! More

by LAPIDUSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Galusha-5 stars
Feb 19, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 17, 2025

Deion at Matthews made my car buying expensive as easy as could be. Would definitely recommend anyone to pay him a visit. More

by themeltdown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Deion! We appreciate your business and hope you enjoy your new ride!

February 14, 2025

Tim was incredibly helpful while my car was in for service. He communicated well and kept me informed of what was happening. Highly recommend. More

by caseye17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Tim! Thank you for your business and the great review!

January 29, 2025

Everything has been good with the service that I have received from this Service Center. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

January 29, 2025

they provided clear information on what needed to be fixed, how much it would cost and whether it needed to happen asap or could wait. They ended up saving me over $400 on my break repairs. Customer s More

by j_g_bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Everything was good! They answered all of my questions. I was satisfied with how everything went. More

by rpicci1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 28, 2025

Jeremy is a fantastic asset, and always puts his customer's needs first. He listens, is very patient, and easy to work with. He helped me with the purchase of my '22 VW Taos, and I am 100% satisfied More

by Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 20, 2025

Greeted as soon as I walked in, reviewed what was needed to car, and service was complete in less than 2 hours! Thank you Jared! More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jan 23, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

January 17, 2025

Matthew's Mitsubishi was there in my time of need. Jarred the customer service representative that took my call after my unsuspecting flat tire was calm, cool and sincere. I was feeling alot of emotio More

by CHILDRESSSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred in Service
Jan 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Jarred! Thank you for your business and the great review!

January 13, 2025

Matthew’s certainly provides good service with comfortable place to wait for one’s service. The employees seem to care and serious about their work. More

by benandjean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

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