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Matthews Mitsubishi Planet PreOwned
Vestal , NY
609 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 609 reviews
Verified Customer
January 17, 2025
Matthew's Mitsubishi was there in my time of need. Jarred the customer service representative that took my call after my unsuspecting flat tire was calm, cool and sincere. I was feeling alot of emotio Jarred the customer service representative that took my call after my unsuspecting flat tire was calm, cool and sincere. I was feeling alot of emotion at the time because I couldn't find the locking key for the tire hub. He. Calmly helped me find the key so I could change my tire. Also, he gathered the information necessary to have a new tire installed. I was very pleased with the service this facility provided. Thank you Matthew's Mitsubishi for helping put in my time of need. More
by CHILDRESSSCOTT
Employees Worked With
Jarred in Service
January 13, 2025
Matthew’s certainly provides good service with comfortable place to wait for one’s service. The employees seem to care and serious about their work. comfortable place to wait for one’s service. The employees seem to care and serious about their work. More
by benandjean
Employees Worked With
January 10, 2025
Very friendly. Keep you informed of any issues that arise. Very nice waiting area with coffee, tea, hot chocolate and really good fresh popcorn! Keep you informed of any issues that arise. Very nice waiting area with coffee, tea, hot chocolate and really good fresh popcorn! More
by gahackett8
Employees Worked With
January 05, 2025
The Price of my oil change is different every time I have my vehicle serviced my vehicle serviced More
by dulcieb
Employees Worked With
January 05, 2025
Very helpful, nice, friendly and personable. I've never gone to a dealership like this before and at first it was intimating and I was nervous. Made me feel comfortable purchasing my car. And I've never gone to a dealership like this before and at first it was intimating and I was nervous. Made me feel comfortable purchasing my car. And the overall experience was great. More
by dep2007
January 04, 2025
Mechanic never followed up with me if my warranty covered what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. S what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. Since then I trade my car and bought a Honda Pilot in Syracuse. More
by beezley42
Employees Worked With
December 31, 2024
They do what they can given the constraints they are put under. Great people just hard situations. under. Great people just hard situations. More
by leonphelpsjr
Employees Worked With
December 31, 2024
My first service visit since buying the vehicle. Very good service in a reasonable time for a good price. Very good service in a reasonable time for a good price. More
by Hc710
Employees Worked With
December 30, 2024
The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to. More
by GERIH21
Employees Worked With
