Matthews Kia of Greece - Service Center

It nice and clean custermer cervice is great they help you in everything you need you in everything you need More

Efficient, kind and always a pleasure to work with never any issues. Customer service oriented any issues. Customer service oriented More

a did not receive the 15 point inspection check off list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while d list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while driving straight was suggested coolant flush needed don't understand why as it was done.*k miles since last flush More

Communication was nonexistent I would not recommend this dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was ser dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was serviced under warranty’ I asked for under things to be looked at. Also for the service rep to get back to me and I would pay for repairs and get my nys inspection! I never received an update from anyone! I called numerous times to be told they were too busy. Then the computer was down and they couldn’t print out my order, or find it for that matter! If this was the last dealership on the planet I would walk to another! More

Their service manager Joe Kruppenbacher goes out of his way to insure his customers are satisfied. The Matthews Rewards Plus plan offers excellent value. Matt Dimanno was very knowledgeable about the 2 way to insure his customers are satisfied. The Matthews Rewards Plus plan offers excellent value. Matt Dimanno was very knowledgeable about the 2019 Kia Sorento we were interested in buying. He went out of his way to insure all ur questions were answered. He’s the BEST. More

Excellent customer experience with knowledgeable sales and service staff made it a comfortable time spent and service staff made it a comfortable time spent More

I have bought or leased 11 vehicles from these people, Brian and Eddie mostly, over 10 years, they are THE best at what they do, hands down. Great dealership and great people in every department Brian and Eddie mostly, over 10 years, they are THE best at what they do, hands down. Great dealership and great people in every department More

Wait time very long. Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Al Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Always charging 3x more for parts labor per hour is outrageous. More

The service department is always welcoming and keeps me informed of what needs to be done and how long it will take. Vehicle always completed when promised. informed of what needs to be done and how long it will take. Vehicle always completed when promised. More

I super enjoyed dealing with this dealership. Ajay was always available to answer my questions via call text and email and I’m in love with my new car. Ajay was always available to answer my questions via call text and email and I’m in love with my new car. More