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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
359 Reviews

359 Reviews of Matthews Kia of Greece - Service Center

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April 21, 2023

Everyone extremely friendly. The waiting area was very clean the chairs were relaxing. Enjoyed the atmosphere. More

by stevensdr1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
April 21, 2023

Terrific service, they were fast, kept me informed and were friendly and polite. I wouldn't go anywhere else. . More

by VIEJA111CASTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Richards, Joe Kruppenbacher
April 18, 2023

Friendly staff! Everyone makes sure to make you feel welcomed, and ensure we are aware of the amenities offered. More

by JRIVERA1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
April 16, 2023

Brett always takes care of my vehicle and keeps me informed. Always gives me time to prepare for upcoming repairs to my vehicle. More

by jneal9
Recommend Dealer
Yes
Employees Worked With
Brett mcAruther
April 13, 2023

I had an engine light on, I called on Tuesday, the Service Manager got me in next day. More

by AMLEG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Brown, Artem Afanasyev, Arthur Cain, Erik Stark, Zac Richards, Joe Kruppenbacher
December 09, 2020

Even with the Covid-19 regulations, these guys will always go out of their way to make you feel at home. Service is excellent with competitive prices. Very pleased! More

by Srivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys at parts and service
November 04, 2020

IAM VERY PLEASED WITH THE SERVICE THAT I RECEIVED ON SAT. SOCIAL DISTANCE WAS GEAT AND EVERYONE WORE A MASK. I HAVE ALWAYS FELT COMFORTABLE More

by soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JO IN SERVICE
June 15, 2017

Great experience The dealership at fuccillo seems to have a family in the service dept that really seems to go above and beyond for their customers. They were quick, c More

by Mister Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 20, 2016

Absolutely disgusted I have never been treated so badly by a service manager( mike Dinoto) I dropped m can off for an oil change And 2 recalls. I picked my van up w More

by Kitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Dinoto
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