Matthews Kia of Greece - Service Center
Rochester, NY
427 Reviews of Matthews Kia of Greece - Service Center
Ive always been pleased with the service station at Kia. I have owned and leased quite a few! I always wait for my car and the building is very clean with coffee if youd like. I have owned and leased quite a few! I always wait for my car and the building is very clean with coffee if youd like. More
My truck was here for 14 weeks. I had horrible experiences with Kia Customer Service. I had to cancel 3 separate vacations. I was paying a payment on a car that I couldn’t drive. Th I had horrible experiences with Kia Customer Service. I had to cancel 3 separate vacations. I was paying a payment on a car that I couldn’t drive. This was a huge financial loss for me. Joe is service was great but everything else was absolutely terrible. I regret spending $65,000 for my vehicle there. I felt like even though I was considered a great customer, I was treated poorly at every level of Kia. More
I brought my car in for a scheduled appointment at 8 am with 3 cars in front of me. They did not even look at my car until I called at 12:30. It was not ready until after 3pm. I just needed an oil change a with 3 cars in front of me. They did not even look at my car until I called at 12:30. It was not ready until after 3pm. I just needed an oil change and anti theft software update. More
Always very pleased with the work they do. I do wish sales would have called me to say my part was in that I had to pay for before I could schedule the work. I didn't know the part was in ti I do wish sales would have called me to say my part was in that I had to pay for before I could schedule the work. I didn't know the part was in til I called, then I called service dept and then I scheduled the work. If I hadn't called sales dept, I think the part would have just sat there for a few more days. I needed this fix to be done!!! Next time, call me when the part comes in please. Thank you. More
Had a great experience. Very easy going and professional atmosphere. I Would recommend to anyone Very easy going and professional atmosphere. I Would recommend to anyone More