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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
427 Reviews

427 Reviews of Matthews Kia of Greece - Service Center

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August 21, 2023

Great service. Always very customer focused. Love the free car wash ! Love the waiting area. Very clean and bright More

by mpettina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 21, 2023

So far so good,except fir the wait to get service. You have to schedule it to far out. Very inconvenient More

by The wife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see him,don't remember his name.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 19, 2023

Great dealership with friendly and professional staff. You are greeted upon arrival and the service provided is always completed quickly. More

by NPAULISCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 19, 2023

Pleasant and helpful while taking care of our needs. They got our car taken care of. More

by LOWSIDE343964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 18, 2023

Ive always been pleased with the service station at Kia. I have owned and leased quite a few! I always wait for my car and the building is very clean with coffee if youd like. More

by SAND156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 18, 2023

Caring and great at the explaining the problem. Very welcome and patient with me when I come in More

by moniquecraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chino , Dan Mitchell
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 14, 2023

My truck was here for 14 weeks. I had horrible experiences with Kia Customer Service. I had to cancel 3 separate vacations. I was paying a payment on a car that I couldn’t drive. Th More

by DebL14369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher
August 13, 2023

I brought my car in for a scheduled appointment at 8 am with 3 cars in front of me. They did not even look at my car until I called at 12:30. It was not ready until after 3pm. I just needed an oil change a More

by MARISALUMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
August 10, 2023

Always very pleased with the work they do. I do wish sales would have called me to say my part was in that I had to pay for before I could schedule the work. I didn't know the part was in ti More

by JOANFLAGG241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

August 10, 2023

Had a great experience. Very easy going and professional atmosphere. I Would recommend to anyone More

by IIXADOREXYOU1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

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