Matthews Kia of Greece - Service Center

Kia has always taken care of me, sometimes maybe communication issues, but overall I am always great! communication issues, but overall I am always great! More

Horrible experience with Matthews Kia service. Brought my Soul in for a check engine light error P0017. Was told that an oil change would fix it because I had a non-OEM filter. My service advisor Brought my Soul in for a check engine light error P0017. Was told that an oil change would fix it because I had a non-OEM filter. My service advisor wouldn't do any work unless I agreed to have the oil change. By the way this didn't fix it. My service advisor refused to listen to me. I felt like the service advisor and/or the mechanic had no clue on how to fix the P0017 error code. This code refers to the cam shaft sensor. Mine was non-OEM and the service advisor promised me that was the issue and would fix the P0017 code. No, it did not. Just another waste of money, because they didn't have any idea on how to fix it, and didn't want to listen to me. After being talked over and not listened to by the service advisor, I had to yell at him so that he would listen to me. I told him to change the timing belt. If changing the cam shaft sensor didn't fix the P0017 error code, then there was an issue with the timing belt per Auto Zone and Kia's website. I was told that could not be the issue and that I would be wasting my money. After they changed the timing belt the check engine light went off and now my car could be inspected. I did not feel valued or appreciated by the service advisor. I cannot in good conscience recommend Matthews Kia for service. My service advisor stopped calling to give me updates. When I called I was placed on hold for long periods of time, and multiple times hung up on. More

There is always an issue when I bring my car in for service. There’s a lot of miscommunication between staff which affects the customers. Every time I bring my car in, it’s always a problem service. There’s a lot of miscommunication between staff which affects the customers. Every time I bring my car in, it’s always a problem More

Love the place it’s clean. . there very friendly got my service done on time. . there very friendly got my service done on time. More

Great service, but wish I could an appointment a little sooner for minor things like bulb replacements. sooner for minor things like bulb replacements. More

The customer service and service was great. I also liked that they had a transportation available . I also liked that they had a transportation available . More

Replaced part under warranty. Did a great job. Was done in a timely fashion Thank you Did a great job. Was done in a timely fashion Thank you More

Friendly, efficient and accommodating! They did what it took to find the problem with my car. They did what it took to find the problem with my car. More

My new Sportage had a recall which needed to be dealt with. This is my 4th vehicle from this dealership. Received the same excellent service and attention, chatted with the friendly staff, & when my car with. This is my 4th vehicle from this dealership. Received the same excellent service and attention, chatted with the friendly staff, & when my car was returned to me, updated & washed, I had no bill due. Thanks very much Matthew's Kia! More

Always had good service here. Also bought 3 Kia’s here , 2 when it was Fucillo Also bought 3 Kia’s here , 2 when it was Fucillo More