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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
427 Reviews

427 Reviews of Matthews Kia of Greece - Service Center

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September 24, 2023

All the people I dealt with were wonderful! So helpful and kind. Made the whole experience so easy. More

by samaracoryzarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in svc dept and also a young man with a golden book charm necklace
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the perfect review!

September 23, 2023

They were so kind and friendly! After my service appointment, someone came out to talk to me about the issues I was having, and explained them very thoroughly to me. Once I was read More

by georgia_fad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Georgia- Thank you for choosing Matthews to service your vehicle! We're so glad our Team took great care of you and we look forward to serving you again soon!

September 20, 2023

My experience was wonderful. My car now has the new security system. Very professional and timely. More

by PORNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews to update your security system! We appreciate your patience during these unforeseen times and look forward to serving you again soon!

September 19, 2023

Brad helped a lot in getting me a loan to pay for my car services. Had a little nap in the waiting area while work was done. Very satisfied. More

by ATANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with Brad! We appreciate your business and the great review!

September 18, 2023

Matthews KIA of Greece service center was Friendly and helpful. Services were provided on time. More

by derookie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 18, 2023

Car was done before I was expecting. All was good. I have never had issues with the service department. More

by JOIE1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name but always friendly.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 18, 2023

I came in for a oil change with my 2023 kia stinger but when I left the parking lot my plate was not put back on my car correctly witch led to it being destroyed had to go back to the dealership to have it More

by Cheyenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher
Sep 29, 2023 -

Matthews Kia of Greece responded

Cheyenne- We apologize for the error and your disappointment. We're glad that our Team resolved your issue and hope that future visits are more enjoyable.

September 18, 2023

Brent is great at what he does. Very personable and professional. Thanks goes out to Brent! More

by jahbpraised
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 17, 2023

Great dealership - great staff! Love how well my car runs. Cost of labor a bit higher than expected More

by marissamc778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier - was excellent!, Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 15, 2023

They were very attentive with my vehicle. They let me know what services were needed. I was always aware of what was being done. More

by Gonzeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

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