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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
435 Reviews

435 Reviews of Matthews Kia of Greece - Service Center

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September 30, 2023

Joe thanks for taking care of my company vehicle on such short notice it was greatly appreciated! More

by DON SIMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 29, 2023

We were able to schedule an appointment quickly and then on top of that the service was great! We will be going back to this dealership instead of where we purchased the car. More

by Kun
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Welcome to the Matthews family! We truly appreciate your business and the great review!

September 28, 2023

Outstanding work. Always excellent service. Kind and friendly. Quick appointments. They treat you like a member. More

by rhold103
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Dan Mitchell, Bradley Hooper
Sep 28, 2023 -

rhold103 responded

Always excellent service. King and friendly. Quick appointments. They treat you like a member of the family.

Sep 28, 2023 -

rhold103 responded

Great service. Quick appointments. Kind and friendly.

Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for your business and the awesome review!

September 28, 2023

Everyone is always so friendly there, and the service provided exceeded my expectations. One nice gentleman even put my wipers on for me and went above and beyond without even asking More

by ZACHKLEIN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad you had a wonderful experience with our Team! We truly appreciate your business and the great review!

September 28, 2023

Seems like when your car is in for service for something they come up with a long list of other items that should be done.Also , it took 2 hours for an inspection and tire rotationAND a lube that I agreed t More

by patp2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We apologize for the delay during your service visit and will make note to your Management Team. Your business is important to us and we appreciate yo letting us know.

September 27, 2023

All went well except the car was not washed as it usually is after being serviced. More

by GMARISCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 29, 2023 -

Matthews Kia of Greece responded

We apologize your vehicle wasn't washed! We appreciate your understanding and the great review!

September 27, 2023

Great service and friendly people. Would recommend to every Kia owner I know. Good job! More

by Ajw329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper, Ajay Stevens
Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for your kind words! We truly appreciate your business!

September 26, 2023

Greeted at my car. My service was explained and I was kept informed throughout the process. Done on time! More

by CDUMAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for your business and the great review!

September 24, 2023

All the people I dealt with were wonderful! So helpful and kind. Made the whole experience so easy. More

by samaracoryzarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in svc dept and also a young man with a golden book charm necklace
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the perfect review!

September 23, 2023

They were so kind and friendly! After my service appointment, someone came out to talk to me about the issues I was having, and explained them very thoroughly to me. Once I was read More

by georgia_fad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Georgia- Thank you for choosing Matthews to service your vehicle! We're so glad our Team took great care of you and we look forward to serving you again soon!

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