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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
435 Reviews

435 Reviews of Matthews Kia of Greece - Service Center

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October 04, 2023

The service employees were very prompt and professional. I had a great experience and would recommend them More

by nbonin86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio rodwell-m
October 04, 2023

They are trash. Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PR More

by Prestongentile57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
October 02, 2023

Matthew Kia did a great job when I recently had my oil changed and tires rotated. And I was pleasantly surprised when I got back in my car and it had been washed! It made my day!! More

by njbeaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
October 02, 2023

I usually go for all my needs. However since my car theft, everything has been a nightmare! There was no call back until I kept being persistent. Twice they couldn’t locate my c More

by SARAH_LETTS0819
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Jacobs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher
October 02, 2023

On September 18th 2023 I brought my 2014 Kia Optima SXL Turbo in for a minor service. I had a great experience, service was pleasant and I got my car back in a reasonable, timely manner. Bradley was profe More

by DawnMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
October 01, 2023

Very quick service. Easy process for check in and out. Good pricing as well. Thanks More

by sarakevinmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio
Oct 02, 2023 -

sarakevinmeyer responded

Quick service. Was in and out and taken care of efficiently

October 01, 2023

Service personal were very courteous and responsive to all my questions. They kept me informed about service status. More

by RBRADY003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
October 01, 2023

I had trouble scheduling an appointment by phone but easily did so on the website. My car needed the anti-theft software update and it was done quickly, getting me on my way in less than the 2 hours I More

by issa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
October 01, 2023

I always know that both me and my vehicle will be treated with care and respect. Any problems that have evolved over the years have been quickly resolved. More

by pappajoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 30, 2023

They have always been professional. We have always had great service and it's always timely More

by kathy.zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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