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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
427 Reviews
Call Service Center (585) 720-8000

427 Reviews of Matthews Kia of Greece - Service Center

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October 09, 2023

Very helpful Washed car and windshield extra service is very much appreciated thank you very much More

by aquinas54
Recommend Dealer
Yes
Employees Worked With
John service
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Oct 13, 2023 -

Matthews Kia of Greece responded

We're glad to hear you had a great experience with us. We truly appreciate your business and feedback.

October 09, 2023

Away happy with the service department. I have had 2 Kia soranto . And always ask for Chad Holberton, he is a great technician. Always happy with his service. More

by gkoppers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Holberton
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Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for trusting Matthews and Chad! We truly appreciate your business and the great review. We look forward to serving you again soon.

October 08, 2023

Very kind and explains well, explains what exactly what needs to be done and pricing More

by ANNAWEEKS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
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Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

October 08, 2023

Staff was excellent. Joe the Manager was professional. Would recommend! Took a lot shorter time , then was told! More

by PHILCAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha , Joe Kruppenbacher, Bradley Hooper
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Oct 13, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

October 08, 2023

Not happy when I left noticed that my vehicle wasn't washed and had marks on the windshield. I looked at the receipt and it said completed More

by Goofnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
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Oct 13, 2023 -

Matthews Kia of Greece responded

We're sorry to hear we dropped the ball. We've passed your review along to our Team who will use this as a learning experience and correct for the future. Thank you for letting us know.

October 07, 2023

The staff was on time, friendly, and efficient with servicing my vehicle. I am happy with all parts of the experience. More

by janeg116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Report | Print
Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

October 06, 2023

The service was great and they were quick to get what I went in for done More

by dannysmail3088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Oct 06, 2023 -

dannysmail3088 responded

I would highly recommend them to my family and friends the service was great and timley

October 06, 2023

I was very happy with the service I received Thank you I would recommend your dealership More

by cherylschojan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Report | Print
Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business! If there is anything more we can do in the future to provide a better experience, please don't hesitate to reach out and let us know how.

October 05, 2023

Good service friendly customer service just came in for an inspection done in good time More

by IMMARCIA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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October 05, 2023

The job was done in a timely manner. The agent was attempting to do the work in a timely manner More

by LEDGE_FARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
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