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Matthews Kia of Greece - Service Center
Rochester, NY
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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401 Reviews of Matthews Kia of Greece - Service Center
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October 02, 2023
On September 18th 2023 I brought my 2014 Kia Optima SXL Turbo in for a minor service. I had a great experience, service was pleasant and I got my car back in a reasonable, timely manner. Bradley was profe Turbo in for a minor service. I had a great experience, service was pleasant and I got my car back in a reasonable, timely manner. Bradley was professional and helpful and he does go out of his way to give you his best service. However, I've had a few hiccups after I had my new engine replaced (a recall) and it was a bit frustrating and inconsistent for me, but Bradley always tries his best to make things right. I've always loved my car from the day I bought it from them and I always took very good care of it all 9 years..it's just too bad Kia's engine failed me with this car. Hopefully, I will get another 91,000 miles on this newly installed engine!! Thank you Guys @ Matthew Kia of Greece for all you great service!!! 👍🏻 More
by DawnMarie
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Verified CustomerOctober 01, 2023
I had trouble scheduling an appointment by phone but easily did so on the website. My car needed the anti-theft software update and it was done quickly, getting me on my way in less than the 2 hours I easily did so on the website. My car needed the anti-theft software update and it was done quickly, getting me on my way in less than the 2 hours I thought it would take. More
by issa1
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
October 01, 2023
I always know that both me and my vehicle will be treated with care and respect. Any problems that have evolved over the years have been quickly resolved. with care and respect. Any problems that have evolved over the years have been quickly resolved. More
by pappajoe
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 29, 2023
We were able to schedule an appointment quickly and then on top of that the service was great! We will be going back to this dealership instead of where we purchased the car. on top of that the service was great! We will be going back to this dealership instead of where we purchased the car. More
by Kun
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 28, 2023
Outstanding work. Always excellent service. Kind and friendly. Quick appointments. They treat you like a member. Always excellent service. Kind and friendly. Quick appointments. They treat you like a member. More
by rhold103
Employees Worked With
Joe Kruppenbacher, Dan Mitchell, Bradley Hooper
September 28, 2023
Everyone is always so friendly there, and the service provided exceeded my expectations. One nice gentleman even put my wipers on for me and went above and beyond without even asking provided exceeded my expectations. One nice gentleman even put my wipers on for me and went above and beyond without even asking More
by ZACHKLEIN58
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
