Matthews Kia of Greece - Service Center
Rochester, NY
401 Reviews of Matthews Kia of Greece - Service Center
Very efficient and friendly. The waiting area was clean and comfortable. Uber driver polite and punctual. The waiting area was clean and comfortable. Uber driver polite and punctual. More
They are trash. Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PR Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PRICEY More
Matthew Kia did a great job when I recently had my oil changed and tires rotated. And I was pleasantly surprised when I got back in my car and it had been washed! It made my day!! changed and tires rotated. And I was pleasantly surprised when I got back in my car and it had been washed! It made my day!! More
I usually go for all my needs. However since my car theft, everything has been a nightmare! There was no call back until I kept being persistent. Twice they couldn’t locate my c However since my car theft, everything has been a nightmare! There was no call back until I kept being persistent. Twice they couldn’t locate my car or account. Nobody has the parts. It’s been almost 10 months with no vehicle for me ! Every time one thing gets fixed another one is allegedly broken. The most recent drop off the shop said what was wrong, Kia said no and it was something else. Waited a week for that part, then a few days for it to be fixed. Then guess what ? It failed and it was the original problem that was already told to them on day one and now I’m on another emergency priority list ( last time I was on this list for over 4 months) with no anticipated date of getting the part and no anticipated completion. BEYOND FRUSTRATED! More