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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
362 Reviews

362 Reviews of Matthews Kia of Greece - Service Center

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September 18, 2023

Car was done before I was expecting. All was good. I have never had issues with the service department. More

by JOIE1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name but always friendly.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 18, 2023

I came in for a oil change with my 2023 kia stinger but when I left the parking lot my plate was not put back on my car correctly witch led to it being destroyed had to go back to the dealership to have it More

by Cheyenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher
Sep 29, 2023 -

Matthews Kia of Greece responded

Cheyenne- We apologize for the error and your disappointment. We're glad that our Team resolved your issue and hope that future visits are more enjoyable.

September 18, 2023

Brent is great at what he does. Very personable and professional. Thanks goes out to Brent! More

by jahbpraised
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 17, 2023

Great dealership - great staff! Love how well my car runs. Cost of labor a bit higher than expected More

by marissamc778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier - was excellent!, Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 15, 2023

They were very attentive with my vehicle. They let me know what services were needed. I was always aware of what was being done. More

by Gonzeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 14, 2023

Clean, professional, and courteous. Had me in and out in quick fashion. Will be returning for my future car needs. The free car wash at the end was a really nice touch. More

by JETUTTY14619
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Dan Allen
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 14, 2023

This dealership has a very professional setup from the time you enter the facility to the time you leave. The service people were friendly and knowledgeable. Hope to do business with your people again. More

by donschram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 14, 2023

The service department has been great, I love my kia but hate the drive. I wasn't impressed with the salesman More

by KALIANDGRANDMA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 14, 2023

Brad in service is excellent. Eddie was great when I bought y new soul in february More

by SUZANNECANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

September 12, 2023

Needed repairs are well explained in simple terms. Staff is always polite and friendly. Plus there’s coffee! More

by Chris16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and look forward to serving you again soon!

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