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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
398 Reviews

398 Reviews of Matthews Kia of Greece - Service Center

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January 18, 2024

Both times received incorrect information about my car. First time they said I needed things that I had had just had done, filters and such. Second time I asked that they checked the battery, They told me More

by MJLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Please give Service Manager, Ron Kyle a call at 585-720-8000.

Jan 31, 2024 -

Matthews Kia of Greece responded

Please give Service Manager, Ron Kyle a call at 585-720-8000.

January 17, 2024

Matthews Kia has always been on point and honest when I've dealt with them More

by optout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

They always take good care of my car and I live the fact that they wash my car after the service More

by tweet7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

I always great service and communication from the team at Matthews Kia in Greece, NY More

by SUEWEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Caring, respectful, and they listen to your concerns and will ensure you get the best service when you are there. More

by Bryan.kincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember the name of the service representative that assisted me that day. I'm sorry.
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

I bring me SUV into Matthew KIA because I trusted U all I am a single lady. I need my transportation and Matthew KIA keeps me on the road. Thank you so much. More

by JEANWILLIAMS2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Great experience, diligent workers and very attentive to the service due and needed to assure my safety on the road. More

by marysolutuado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Extremely easy to schedule an appointment and the service team is very professional and timely in their work. Top notch!! More

by KSLADE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Great service very kind Their employees are very attentive and helpful, as well as a beautiful d3 waiting area. More

by GREGORY12260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Worse parts & service department. After 5 times scheduling appts they COULDN'T INSTALL THE ANTI-THEFT PROTECTION in my mom's Kia Sedona. Still waiting for a call back from Joe or Brad More

by Mrs. Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
-0 RATE AND TO BRENT ALSO , Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

If your issue has not yet been resolved, please call Service Manager Ron Kyle at 585-720-8000.

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