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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
397 Reviews

397 Reviews of Matthews Kia of Greece - Service Center

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March 29, 2024

Staff are all very polite and helpful. The facility is comfortable for waiting for your car. More

by bda3145
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 15, 2024

Great customer service, quick, not to expensive, clean, friendly..they washed my truck.. I'll be returning there for future services More

by nmbmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk his name
Mar 18, 2024 -

Matthews Kia of Greece responded

Hello, Thank you for the 5 Star Review and your business!

March 15, 2024

Pd for oil change & inspection. Left the lot and found my sticker was not changed. Spent an hour more due this at the dealership More

by DONPOWSE
Recommend Dealer
No
Employees Worked With
Jon
Jul 05, 2024 -

Matthews Kia of Greece responded

Hi DONPOWSE, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli or Service Manager Ron Kyle) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

March 13, 2024

The staff at the dealership was very thorough and explained everything In detail what was being done, I was very appreciative on how they treated me. More

by sadybug10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rambali
Mar 13, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 12, 2024

As always fantastic! This was our 15th car we've gotten from them We love the dealership, won't buy cars anywhere else More

by Jtzl
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson and z Brian in finance
Mar 13, 2024 -

Matthews Kia of Greece responded

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 06, 2024

Love the waiting area with the coffee and tea. Brad was extremely helpful in getting my repairs paid for. More

by ATANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Mar 07, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Brad! Thank you for your business and the great review!

February 26, 2024

Everyone was very helpful! The waiting room was very clean and the tv was entertaining while I waited for my inspection to be done. More

by TINA_KLEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 22, 2024

Been coming to this place for years because of the great service and friendly people. More

by PSTACHOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper, Christian Rambali
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 21, 2024

Ron Kyle is the man! ! Got everything done for me in a timely manner. Thanks for your help always. More

by bsteffen81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 18, 2024

Customer service was great, deLership is clean, and people were friendly and not to pushy. More

by tracyfin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

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