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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
397 Reviews

397 Reviews of Matthews Kia of Greece - Service Center

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April 23, 2024

The folks at Matthews Kia were friendly and personable. I worked with Brent and he was easy to work with! More

by ofthefallenmoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Apr 24, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

April 17, 2024

Both service guys were very professional and kind. We brought both of our vehicles for inspections (and one recall with a software upgrade). They kept us both updated and we were both out of there in More

by MICHELLE.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the names of the two gentlemen. One took the Forte and one took the Sportage.
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi Michelle, Thank you for the 5 Star Review and your business!

April 16, 2024

Fast and very reasonable price. Brett was very nice and knowledgeable. Will return for future needs More

by hoopcdan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 14, 2024

I was there for NYS inspection. It took 1 1/2 hours. Not impressed at all. There was NO communication. More

by kwicz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
April 13, 2024

This was a quick and courteous appointment . I was informed of the service and cost before anything was performed. More

by abetlem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

Always trying to upsell unnessary additives. Also, tried selling an air filter 8,000 miles before the manufacturers guidelines. This is also the 2nd time that the vehicle was not washed after s More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Sevor
April 11, 2024

Easy to schedule appointments. Staff kept me informed and service was quick. No complaints at all More

by lmb2258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 07, 2024

Took my car on time and finished it when promised. Everything was explained to me before and during. Staff were professional and nice. It was my first appointment at this dealership and I’m glad I wen More

by oncopsych
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry but I don’t remember their names
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 05, 2024

Very polite and quick. No mess, no sign they even worked on it. Everything works fine. More

by prmcc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 29, 2024

Things were handled efficiently and professionally and I like the fact that they wash the car before returning it. More

by CONQUEESTADOR
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 01, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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